That's completely normal and expected behavior. To change existing items so that they display using a published custom message form, you need to change the value of the MessageClass property on each item so that it points to the published form's class, e.g. IPM.Contact.MyForm. The page at http://www.outlookcode.com/d/newdefaultform.htm has links to scripts and tools to do this.

Signature
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> Hi,
>
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>
> Thanks!
Mike B - 28 Mar 2007 16:58 GMT
Thanks Sue, this is a BIG help!
However, this will require our users to run this after every contact they've
copied. Is there no way to change the property while the users copy the
contact over?
By the way I'm user Outlook 2000.
> That's completely normal and expected behavior. To change existing items so that they display using a published custom message form, you need to change the value of the MessageClass property on each item so that it points to the published form's class, e.g. IPM.Contact.MyForm. The page at http://www.outlookcode.com/d/newdefaultform.htm has links to scripts and tools to do this.
>
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> >
> > Thanks!
Sue Mosher [MVP-Outlook] - 28 Mar 2007 17:12 GMT
Some code procedure has to make the change. Whether you run it manually or as part of an Outlook add-in is up to you.

Signature
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> Thanks Sue, this is a BIG help!
> However, this will require our users to run this after every contact they've
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>> >
>> > Thanks!