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MS Office Forum / Outlook / Contacts / April 2007

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When trying to open the Activities Tab I get the following error..

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chunnel - 31 Mar 2007 05:08 GMT
"Outlook cannot display this view.  A folder by this name already exists."  I
have tried the Repair function in Outlook and then I have completely
uninstalled Office 2003 and then reinstalled it.  I still am getting this
error when I try to open the Activities Tab.
Bryan - 31 Mar 2007 07:26 GMT
Additionally, I have right clicked on Contacts and gone to the Activities Tab
and I have reset every folder group.  Yet the problem remains.

> "Outlook cannot display this view.  A folder by this name already exists."  I
> have tried the Repair function in Outlook and then I have completely
> uninstalled Office 2003 and then reinstalled it.  I still am getting this
> error when I try to open the Activities Tab.
Sue Mosher [MVP-Outlook] - 31 Mar 2007 14:51 GMT
What about creating a new group?

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Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx
 

> Additionally, I have right clicked on Contacts and gone to the Activities Tab
> and I have reset every folder group.  Yet the problem remains.
[quoted text clipped - 3 lines]
>> uninstalled Office 2003 and then reinstalled it.  I still am getting this
>> error when I try to open the Activities Tab.
Bryan - 31 Mar 2007 16:46 GMT
I tried creating another group and tying it to the Archives, same result.  I
tried deleting the Archive Folder, same.  I tried tying all the folders to
the Calendar, then to Contacts, same result.  After deleting the Archive
Folder, I recreated it, same result.  Nothing is working.

> What about creating a new group?
>
[quoted text clipped - 5 lines]
> >> uninstalled Office 2003 and then reinstalled it.  I still am getting this
> >> error when I try to open the Activities Tab.
Sue Mosher [MVP-Outlook] - 31 Mar 2007 17:16 GMT
Have you run Help | Detect and Repair? Tried a new mail profile?

You're not trying to use one group access folders in two different .pst stores, are you?

Signature

Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx
 

>I tried creating another group and tying it to the Archives, same result.  I
> tried deleting the Archive Folder, same.  I tried tying all the folders to
[quoted text clipped - 10 lines]
>> >> uninstalled Office 2003 and then reinstalled it.  I still am getting this
>> >> error when I try to open the Activities Tab.
Bryan - 31 Mar 2007 18:32 GMT
I had already run Detect & Repair and then I uninstalled Office 2003 and
reinstalled it along with all the updates.  I just ran Detect & Repair again.
No difference.  I also deleted the Outlook Address book and made a new one.  
I also deleted my email profiles and recreated them.  No difference.

> Have you run Help | Detect and Repair? Tried a new mail profile?
>
[quoted text clipped - 14 lines]
> >> >> uninstalled Office 2003 and then reinstalled it.  I still am getting this
> >> >> error when I try to open the Activities Tab.
Brian Tillman - 31 Mar 2007 20:16 GMT
> I had already run Detect & Repair and then I uninstalled Office 2003
> and reinstalled it along with all the updates.

Uninstalling and reinstalling doesn't affect the existing mail profile.  Try
creating a new one, as Sue suggests.
Signature

Brian Tillman

Bryan - 31 Mar 2007 21:00 GMT
Now that I've done that, I have a new Outlook.pst.  When I try to import the
old .pst into this, I now have 2 Personal Folders, how do I handle that?

> > I had already run Detect & Repair and then I uninstalled Office 2003
> > and reinstalled it along with all the updates.
>
> Uninstalling and reinstalling doesn't affect the existing mail profile.  Try
> creating a new one, as Sue suggests.
Brian Tillman - 02 Apr 2007 02:36 GMT
> Now that I've done that, I have a new Outlook.pst.

Creating a new profile does not create a new PST.  Create a new profile with
the Mail applet in Control Panel.

> When I try to
> import the old .pst into this, I now have 2 Personal Folders, how do
> I handle that?

By trying to import you have damaged your mail profile.  Never import from a
PST.  Now you'll have to create a new one and load only the PST you want.
See if this helps:
http://www.howto-outlook.com/faq/newprofile.htm
Signature

Brian Tillman

Bryan - 02 Apr 2007 19:34 GMT
This is information that I never understood until now.  Thank you for sending
me that link.

> > Now that I've done that, I have a new Outlook.pst.
>
[quoted text clipped - 9 lines]
> See if this helps:
> http://www.howto-outlook.com/faq/newprofile.htm
Bryan - 31 Mar 2007 21:06 GMT
Never mind my last response about 2 Personal Folders.  It just did that temp.
while importing the data.  Everything is fine now.  Thank you.

> > I had already run Detect & Repair and then I uninstalled Office 2003
> > and reinstalled it along with all the updates.
>
> Uninstalling and reinstalling doesn't affect the existing mail profile.  Try
> creating a new one, as Sue suggests.
Bryan - 31 Mar 2007 18:42 GMT
I have reset all the folders so they are at their default settings.  
Strangely, when I reset the Email Folder it defaults to Personal Folders
instead of Inbox and Sent Items.  So I have to change that by hand.

> Have you run Help | Detect and Repair? Tried a new mail profile?
>
[quoted text clipped - 14 lines]
> >> >> uninstalled Office 2003 and then reinstalled it.  I still am getting this
> >> >> error when I try to open the Activities Tab.
 
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