To provide access to a shared folder that isn't one of the folders listed on the File | Open | Other User's Folder dialog, the mailbox owner needs to grant "folder visible" permission to the root of the mailbox and any other parent folders of the shared folder, as well as appropriate permission -- at least Reviewer -- on the shared folder itself.
The user who needs access then goes into Tools | E-mail Accounts or Tools | Services (depending on the Outlook version), brings up the properties for the Exchange Server service, and on the Advanced tab, adds the mailbox.
For more information on folder permissions, with how-to screen shots, see http://www.howto-outlook.com/howto/permissions.htm and http://office.microsoft.com/assistance/preview.aspx?AssetID=HA011134811033

Signature
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54
> Right now I can see all the shared contacts but none of the contacts in
> the subfolders of contacts. How do I set it up where a user can view
> and edit a subfolder of contacts inside my contacts folder? (Outlook
> 2003 & Exchange server 2003). Thanks.
kbryan - 28 Jun 2007 22:45 GMT
Thank you very much for your assistance.

Signature
kbryan