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egalois - 08 Apr 2007 19:12 GMT

Domain computer, Windows XP pro, latest updates.
Exchange server/Outlook Client

I recently upgraded my VP's office suite from OfficeXP pro to Office2003 pro

Different than before, his address book drop down doesn't display several
lists. He specifically wants the "All Groups" list.

Thanks

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Russ Valentine [MVP-Outlook] - 08 Apr 2007 20:59 GMT

Did you configure a new Outlook profile after this upgrade? It is essential
that you do.

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Russ Valentine
[MVP-Outlook]

> Domain computer, Windows XP pro, latest updates.
> Exchange server/Outlook Client
[quoted text clipped - 6 lines]
>
> Thanks

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egalois - 09 Apr 2007 15:06 GMT

I didn't know this was essential, so I didn't create a new profile. Can I
remedy this problem by creating a new profile now?

> Did you configure a new Outlook profile after this upgrade? It is essential
> that you do.
[quoted text clipped - 8 lines]
> >
> > Thanks

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Russ Valentine [MVP-Outlook] - 09 Apr 2007 21:27 GMT

You should be able to. See if you can reset the Outlook Address Book
settings before you do. That might work.

Signature

Russ Valentine
[MVP-Outlook]

>I didn't know this was essential, so I didn't create a new profile. Can I
> remedy this problem by creating a new profile now?
[quoted text clipped - 14 lines]
>> >
>> > Thanks

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Sue Mosher [MVP-Outlook] - 08 Apr 2007 23:56 GMT

That's one of the sublists from the GAL?

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Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> Domain computer, Windows XP pro, latest updates.
> Exchange server/Outlook Client
[quoted text clipped - 5 lines]
>
> Thanks

Reply to this Message

egalois - 09 Apr 2007 15:08 GMT

Beneath Global Address Lists, there is All Address lists, and then as
subdivisions of this 'All Address Lists' there are

All Contacts
All Groups
All Users

On the VP's computer, none of these show now.

> That's one of the sublists from the GAL?
>
[quoted text clipped - 7 lines]
> >
> > Thanks

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Sue Mosher [MVP-Outlook] - 09 Apr 2007 15:22 GMT

Does the user see them if you configure a new profile that does not use Cached Exchange mode?

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> Beneath Global Address Lists, there is All Address lists, and then as
> subdivisions of this 'All Address Lists' there are
[quoted text clipped - 12 lines]
>> > Different than before, his address book drop down doesn't display several
>> > lists. He specifically wants the "All Groups" list.

Reply to this Message