contacts appear as emails and getting error message when I try to

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frustratedASusual - 26 Apr 2007 19:04 GMT

Hello Everyone.

First off ... CONTACTS folder is ok, subfolder is called BILLS but the icon
looks like the inbox icon, it is a folder with an envelope on it. when I
right click on it and do properties the "WHEN POSTING TO THIS FOLDER, USE:
POST" reflects here. But if I do the same procedure on the actual contacts
root folder it says CONTACT in the field. any contact in the BILLS folder
reflects FROM SUBJECT and RECEIVED, these are not emails but contacts that
were restored by the admin at my request from a tape backup. I have restored
the contacts folder to at least 2 other machines and the result is the same.
instead of merging with the main contacts it creates a sub folder and I
cannot double click on any of the contacts. I always am getting :
Can't open this item. Could not complete the operation. One or more
parameter values are not valid.

Signature

argggggg

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Russ Valentine [MVP-Outlook] - 26 Apr 2007 19:12 GMT

You did not explain how these folders were created nor why you would try to
store Contacts in a Mail and Post Folder. If you want a second Contacts
Folder, create one.

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Russ Valentine
[MVP-Outlook]

> Hello Everyone.
>
[quoted text clipped - 14 lines]
> Can't open this item. Could not complete the operation. One or more
> parameter values are not valid.

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frustratedASusual - 26 Apr 2007 19:22 GMT

the exchange server freaked out, so all our mailboxes were moved to another
server for safe keeping while they fixed the main server, then the idea was
to move the mail boxes back. well we got the email and calendar to restore
correctly into their respective folders, the contacts chooses to create its
own subfolder off the root contact and create the Post Folder.

Signature

argggggg

> You did not explain how these folders were created nor why you would try to
> store Contacts in a Mail and Post Folder. If you want a second Contacts
[quoted text clipped - 17 lines]
> > Can't open this item. Could not complete the operation. One or more
> > parameter values are not valid.

Reply to this Message

Russ Valentine [MVP-Outlook] - 26 Apr 2007 19:46 GMT

You have a question for an Exchange group or your Exchange administrator.

Signature

Russ Valentine
[MVP-Outlook]

> the exchange server freaked out, so all our mailboxes were moved to
> another
[quoted text clipped - 31 lines]
>> > Can't open this item. Could not complete the operation. One or more
>> > parameter values are not valid.

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Brian Tillman - 26 Apr 2007 20:03 GMT

> First off ... CONTACTS folder is ok, subfolder is called BILLS but
> the icon looks like the inbox icon, it is a folder with an envelope
> on it. when I right click on it and do properties the "WHEN POSTING
> TO THIS FOLDER, USE: POST" reflects here.

This is because when you created the "BILLS" folder, you created it to
contain Post (i.e., mail) items and not Contact items. A folder does not
automatically get the same attributes as its parent folder. You can have
mail folders as subfolders of Contacts, Calendar, Tasks, etc., and have
Contacts and Calendar folders as subfodlers of a mail folder. Outlook
simply doesn't care. You must specify the contents so that Outlook will
know what the folder contains. In reality, all Outlook items, no matter
what they contain, are all actually the same internally. It's just that you
tell Outlook what form to use to create and display an item, by specifying
the content type of the folder containing the item.

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Brian Tillman

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frustratedASusual - 26 Apr 2007 21:18 GMT

I was playing around with stuff that has come to mind, since I have been
researching, from using commnad line options to looking up kb articles, to
here, and the problem I have is simple my contacts were imported from OL2K to
OL2k on the admin level, somehow (maybe as Brian says) the folder was
restored/created/imported as a POST folder instead of a CONTACT folder.
well I decided to select all of the contacts in the BILLS (post folder) and
moved them to the CONTACTS folder and they all imported fine...............
but...... there was some corruption blank fields where there should be data
or even headers. ...
so I exported the contacts to an EXCEL sheet, then I saved it. opened OL2K
and deleted the contacts and the BILLS folder. created a new pst, imported
from excel and nicely square done.

Thanks for the brain Storming session gentlemen good show!!

Signature

argggggg

> > First off ... CONTACTS folder is ok, subfolder is called BILLS but
> > the icon looks like the inbox icon, it is a folder with an envelope
[quoted text clipped - 11 lines]
> tell Outlook what form to use to create and display an item, by specifying
> the content type of the folder containing the item.

Reply to this Message