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MS Office Forum / Outlook / Contacts / August 2007How do I move my contacts into the address book?
All contacts show in CONTACTS but none show in the ADDRESS BOOK or when you're in an e-mail and want to use c.c., b.c.c. I have tried what Mircosoft suggests as a fix but it doesn't work. You should provide information when you post. You provided none. What is it you think Microsoft suggested that didn't work? Everything I've seen works just fine, including this: http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002  SignatureRuss Valentine [MVP-Outlook] > > All contacts show in CONTACTS but none show in the ADDRESS BOOK or when > you're in an e-mail and want to use c.c., b.c.c. I have tried what > Mircosoft > suggests as a fix but it doesn't work. Sorry for not being more specific, it is Office 2007 I am having problems with. Yes the link you sent is what I tried previously (listed below). - In the tools/account settings/address tab, it shows "Outlook Address Book" MAPI....this cannot be deleted. - In the file/folder/properties/outlookaddressbook , it does not let me tick the box "show this folder as an e-mail address book" I am not really sure what I need to do next. Thank you for your assistance. > You should provide information when you post. You provided none. What is it > you think Microsoft suggested that didn't work? Everything I've seen works [quoted text clipped - 5 lines] > > Mircosoft > > suggests as a fix but it doesn't work. Outlook 2007 is still new, so it is still essentially a beta. Normally one does not need to delete the address book service unless they corrupted their profile in the first place. Did you? If so, you will need to create a new profile. SignatureRuss Valentine [MVP-Outlook] > Sorry for not being more specific, it is Office 2007 I am having problems > with. Yes the link you sent is what I tried previously (listed below). [quoted text clipped - 20 lines] >> > Mircosoft >> > suggests as a fix but it doesn't work. I did not corupt the profile. It has not worked since i transfered, following Mircrosofts instructions, my Outlook.pst file over from Office 2003 to 2007. The deleteing i referred to was found in another discussion group. So I tried to do it and it would not work. I am looking for help to fix it, if you don't have any ideas, can you please suggest who I can contact. Thank you. > Outlook 2007 is still new, so it is still essentially a beta. Normally one > does not need to delete the address book service unless they corrupted their [quoted text clipped - 24 lines] > >> > Mircosoft > >> > suggests as a fix but it doesn't work. > I did not corupt the profile. It has not worked since i transfered, > following Mircrosofts instructions, my Outlook.pst file over from > Office 2003 to 2007. The deleteing i referred to was found in another > discussion group. So I tried to do it and it would not work. > I am looking for help to fix it, if you don't have any ideas, can you > please suggest who I can contact. Unfortunately, your best approach with OL 2007 is to create a new mail profile. It's not all that difficult. SignatureBrian Tillman Thanks for your straight answer Brian. Can you give me some instructions on what I need to do? Thanks, Dave > > I did not corupt the profile. It has not worked since i transfered, > > following Mircrosofts instructions, my Outlook.pst file over from [quoted text clipped - 5 lines] > Unfortunately, your best approach with OL 2007 is to create a new mail > profile. It's not all that difficult. > Thanks for your straight answer Brian. Can you give me some > instructions on what I need to do? See Microsoft's Knowledgebase: http://support.microsoft.com/kb/829918/en-us See this as well: http://www.howto-outlook.com/faq/newprofile.htm SignatureBrian Tillman What other help did you need? I told you what you had to do: create a new profile. http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003 However, you had better be more clear on how you migrated your data so we can figure out what you did wrong. Otherwise you'll corrupt this new profile as well. SignatureRuss Valentine [MVP-Outlook] >I did not corupt the profile. It has not worked since i transfered, >following [quoted text clipped - 41 lines] >> >> > Mircosoft >> >> > suggests as a fix but it doesn't work. Thank you for your help Russ & Brian. I was able to get my address book back......without corupting it as you say. By the way I originally followed the instructions supplied with Windows Easy Transfer to move my .pst files and all doucuments. I worked great other then the address book problem. Dave p.s. Russ you need to lighten up a bit...we all don't know as much as you do about these programs. :) > What other help did you need? I told you what you had to do: create a new > profile. [quoted text clipped - 47 lines] > >> >> > Mircosoft > >> >> > suggests as a fix but it doesn't work. > Thank you for your help Russ & Brian. I was able to get my address > book back......without corupting it as you say. By the way I > originally followed the instructions supplied with Windows Easy > Transfer to move my .pst files and all doucuments. I worked great > other then the address book problem. The Windows Easy Transfer tool doesn't handle Outlook data well and we've said so multiple times in these Outlook newsgroups. SignatureBrian Tillman Aha.. That explains it. WET does not work with Outlook 2007 and has been a poor choice for every version of Outlook. Data migration with Outlook has become a nearly impossible task. Any method that makes sense or is intuitive must be avoided. The only method that works is to open the PST file in Outlook, set it as the default, restart Outlook, then close the first PST file that Outlook created. SignatureRuss Valentine [MVP-Outlook] > Thank you for your help Russ & Brian. I was able to get my address book > back......without corupting it as you say. By the way I originally [quoted text clipped - 68 lines] >> >> >> > Mircosoft >> >> >> > suggests as a fix but it doesn't work. I've been trying to fix this same problem for a long time. I desperately want to follow your advice but I need to know what you are talking about when you refer to two files; "the PST file in Outlook" "the first PST file that Outlook created" > Aha.. That explains it. WET does not work with Outlook 2007 and has been a > poor choice for every version of Outlook. Data migration with Outlook has [quoted text clipped - 74 lines] > >> >> >> > Mircosoft > >> >> >> > suggests as a fix but it doesn't work. Some versions of Outlook create a new PST file by default when you create a new profile. That may not be the file you intend to use. We have no idea what version of Outlook you are using or what problem you are having. SignatureRuss Valentine [MVP-Outlook] > I've been trying to fix this same problem for a long time. I desperately > want to follow your advice but I need to know what you are talking about [quoted text clipped - 93 lines] >> >> >> >> > Mircosoft >> >> >> >> > suggests as a fix but it doesn't work.
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