Outlook freezes when adding a new contact

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mattj_1234@yahoo.com - 23 Jul 2007 18:41 GMT

When I'm adding a new contact to Outlook 2003 I can add all
information, but when I leave the Business Phone field Outlook
freezes. The problem also occurs when clicking the Business Phone
button next to the input box. I have tried repairing the pst, creating
a new profile with a new pst, recreating the address book, removing
and reinstalling the program, all to no avail. Any other ideas?

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Russ Valentine [MVP-Outlook] - 23 Jul 2007 22:25 GMT

Have you tried setting a correct dialing location for your operating system?

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Russ Valentine
[MVP-Outlook]

> When I'm adding a new contact to Outlook 2003 I can add all
> information, but when I leave the Business Phone field Outlook
> freezes. The problem also occurs when clicking the Business Phone
> button next to the input box. I have tried repairing the pst, creating
> a new profile with a new pst, recreating the address book, removing
> and reinstalling the program, all to no avail. Any other ideas?

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mattj_1234@yahoo.com - 02 Aug 2007 23:07 GMT

On Jul 23, 2:25 pm, "Russ Valentine [MVP-Outlook]" <russ...@gmail.com>
wrote:

> Have you tried setting a correct dialing location for your operating system?
> --
[quoted text clipped - 11 lines]
>
> - Show quoted text -

I did indeed try to set the area code in the phone and modem options,
however I am unable to open the properties for phone and modem
options. Trying to work that out, but will post on the success/failure
of that.

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