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MS Office Forum / Outlook / Contacts / August 2007

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Contacts are missing when I click the To, Cc, or Bcc buttons

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Jack Leslie - 03 Aug 2007 21:44 GMT
I am setting up my new laptop and cannot get my contacts to show when
creating a new e-mail message in Outlook.  I am using Vista Ultimate (64 bit)
and MS Office 2007.  I used the file transfer Wizard to move the files over
(via USB cable), but gathered from other posts that this was not the best
way.  It is done, however.

I tried to follow the procedures outlined in the Help File document with the
above heading but on step #1 of Reset Outlook Address Book settings the
“Remove” option is grayed out and I cannot proceed.  What can I do to fix
this?

Jack
Jocelyn Fiorello [MVP - Outlook] - 05 Aug 2007 03:08 GMT
If you go into the properties of the Contacts folder and then click the
Outlook Address Book tab, do you have the option of checking the box to
enable that folder as an Outlook Address Book?

Signature

Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

> I am setting up my new laptop and cannot get my contacts to show when
> creating a new e-mail message in Outlook.  I am using Vista Ultimate (64 bit)
[quoted text clipped - 8 lines]
>
> Jack
Jack Leslie - 05 Aug 2007 07:50 GMT
No.  The "Show this folder as an e-mail Address Book" option is grayed out.

Jack

> If you go into the properties of the Contacts folder and then click the
> Outlook Address Book tab, do you have the option of checking the box to
[quoted text clipped - 12 lines]
> >
> > Jack
Jocelyn Fiorello [MVP - Outlook] - 06 Aug 2007 01:40 GMT
If you're reusing a profile from another Outlook installation, it may have
been corrupted in the move (very common).  If so, you need to create a new
profile.  See if this article helps:  
http://www.howto-outlook.com/faq/newprofile.htm

Signature

Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

> No.  The "Show this folder as an e-mail Address Book" option is grayed out.
>
[quoted text clipped - 16 lines]
> > >
> > > Jack
Jack Leslie - 07 Aug 2007 18:34 GMT
That did it.  I have managed to move everything from my old PST file to the
new except calendar items.  Any way to "select all" and move them over?

Thanks,
Jack

> If you're reusing a profile from another Outlook installation, it may have
> been corrupted in the move (very common).  If so, you need to create a new
[quoted text clipped - 21 lines]
> > > >
> > > > Jack
Jack Leslie - 07 Aug 2007 19:00 GMT
I just figured out how to move all of my calendar items - I had to change my
view to a list and then move it like anything else.  Thanks for getting me
onto the right track.

All the best,
Jack

> If you're reusing a profile from another Outlook installation, it may have
> been corrupted in the move (very common).  If so, you need to create a new
[quoted text clipped - 21 lines]
> > > >
> > > > Jack
 
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