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MS Office Forum / Outlook / Contacts / August 2007Show this folder as an e-mail Address Book
I'm trying to use the details in the contacts, but the option to enable: Show this folder as an e-mail Address Book - is grayed out.  SignatureNetAdmin <São Paulo, BR> What version of Outlook are you using? In the meantime, see if you add the Outlook Address Book service to your profile (most likely through the Tools menu > Accounts dialog) > I'm trying to use the details in the contacts, but the option to enable: > Show > this folder as an e-mail Address Book - is grayed out. Thanks for the answer. I'm using Outlook 2003. What does the OAB has to do with the Contacts folder? I could not find anything related to the Contacts folder in the options. SignatureNetAdmin <São Paulo, BR> The Outlook Address Book service is the thing that exposes the Contacts folder (and other contact-type folders) as an address book. > Thanks for the answer. > > I'm using Outlook 2003. What does the OAB has to do with the Contacts > folder? > I could not find anything related to the Contacts folder in the options. If it is your default Contacts folder then that is set by default so it will be grayed out. Ensure the Outlook Address Book is added in Tools | Account Settings | Address Books. Remove it and add it again if it is there. Check your settings in Tools | Options in the Outlook Address Book. Use Ctrl + Shift + B to access it. SignatureBill R MVP > I'm trying to use the details in the contacts, but the option to enable: > Show > this folder as an e-mail Address Book - is grayed out. Yes, I'm trying to use the information in the default contacts folder, but what does it have to do with the OAB? I tried reming and readding OAB but it didn't work. The information I want to use is not in there but in the Contacts folder. Thanks. SignatureNetAdmin <São Paulo, BR> The OAB is the service that generates the view of the Contacts folder as an Address Book. Try with a new profile. SignatureBill R MVP > Yes, I'm trying to use the information in the default contacts folder, but > what does it have to do with the OAB? [quoted text clipped - 3 lines] > > Thanks. > I'm trying to use the details in the contacts, but the option to > enable: Show this folder as an e-mail Address Book - is grayed out. The Outlook Address Book service presents the contents of the Contacts folder to you via the Address Book interface so you can select recipients. Five seconds at the Microsoft support site produces this: http://support.microsoft.com/kb/197577/en-us SignatureBrian Tillman [MVP-Outlook] |
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