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MS Office Forum / Outlook / Contacts / August 2007

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distribution lists and outlook

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dotomuchmom - 24 Aug 2007 01:46 GMT
I am trying to send an email to my distribution list.  It only has about 100
contacts.  The email is not being delivered, it shows that it was sent, it is
not in outbox, but nobody is receiving it.  Is there a maximum number of
contacts per email?
BillR [MVP] - 24 Aug 2007 08:32 GMT
Your email server might be imposing restrictions. Try smaller DL's and check
with them.

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Bill R MVP

>I am trying to send an email to my distribution list.  It only has about
>100
> contacts.  The email is not being delivered, it shows that it was sent, it
> is
> not in outbox, but nobody is receiving it.  Is there a maximum number of
> contacts per email?
dotomuchmom - 28 Aug 2007 22:56 GMT
> Your email server might be imposing restrictions. Try smaller DL's and check
> with them.
[quoted text clipped - 5 lines]
> > not in outbox, but nobody is receiving it.  Is there a maximum number of
> > contacts per email?

Server does support.  I have send emails using same distribution list
through Comcast webmail.  I never had a problem until recently.  The dl was
created in Outlook and I am not on any exchange.  Do you have any other
suggestions? Thanks for your help.
Brian Tillman - 29 Aug 2007 01:56 GMT
> Server does support.  I have send emails using same distribution list
> through Comcast webmail.  I never had a problem until recently.  The
> dl was created in Outlook and I am not on any exchange.  Do you have
> any other suggestions? Thanks for your help.

If the message moved from your Outbox to your Sent Items folder, then your
mail server accepted the mesage and it's now out of Outlook's "hands".  It
is a problem on your ISP's server.  Sending my webmail and sending by an
SMTP client are completely unrelated and the former working has nothing to
do with the latter.
Signature

Brian Tillman [MVP-Outlook]

dotomuchmom - 29 Aug 2007 19:30 GMT
> > Server does support.  I have send emails using same distribution list
> > through Comcast webmail.  I never had a problem until recently.  The
[quoted text clipped - 6 lines]
> SMTP client are completely unrelated and the former working has nothing to
> do with the latter.
Brian Tillman - 29 Aug 2007 22:00 GMT
> Comcast is telling me it is not a problem with their server.  They
> have suggested splitting dl, or firewall problem.  Splitting list in
> two did not work.  No changes have been made to my system so I don't
> believe it is a firewall suggestion.  Do you have any other
> suggestion?  Your help would be greatly appreciated.

What I would do it enable diagnostic logging and if it contains evidence
that the server accepted the message, I would show it in their face as proof
they have a problem and they won't be able to argue with it.
Signature

Brian Tillman [MVP-Outlook]

dotomuchmom - 30 Aug 2007 04:48 GMT
> > Comcast is telling me it is not a problem with their server.  They
> > have suggested splitting dl, or firewall problem.  Splitting list in
[quoted text clipped - 5 lines]
> that the server accepted the message, I would show it in their face as proof
> they have a problem and they won't be able to argue with it.
Brian Tillman - 30 Aug 2007 14:56 GMT
> I hate to be a pain but how exactly do I enable diagnostic logging?

Check the Microsoft Knowledgebase:
"How to turn on the Enable Mail Logging option for troubleshooting in
Outlook 2003 and Outlook 2007 "
http://support.microsoft.com/kb/831053/en-us
Signature

Brian Tillman [MVP-Outlook]


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