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MS Office Forum / Outlook / Contacts / August 2007

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Field will not accept "+" in front of phone number

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Mike M - 28 Aug 2007 08:40 GMT
I use contacts for synching mobile phone and pda data. Since upgrading to
Outlook 2007 I notice that Contacts removes all the + in advance of the
contact phone data.

This is a pain as I store all my phone numbers in international format e.g
+441234777123 and have to manually edit mobile or pda before using it.

Any help appreciated
Russ Valentine [MVP-Outlook] - 28 Aug 2007 10:19 GMT
Did you set Outlook's dialing options to automatically include the country
code? Dialing options are accessed from the "New call..." dialog.
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Russ Valentine
[MVP-Outlook]

>I use contacts for synching mobile phone and pda data. Since upgrading to
> Outlook 2007 I notice that Contacts removes all the + in advance of the
[quoted text clipped - 4 lines]
>
> Any help appreciated
Mike M - 28 Aug 2007 19:50 GMT
Seems to have done the trick.  I set my local area code and that allows the
phone number fields to retain the + character.

Odd logic I have to say - how many people will dial directly from their PC
Outlook screen?  Mobile outlook on a PDA yes but rarely (if ever) a laptop or
desktop.

Mike

> Did you set Outlook's dialing options to automatically include the country
> code? Dialing options are accessed from the "New call..." dialog.
[quoted text clipped - 6 lines]
> >
> > Any help appreciated
Russ Valentine [MVP-Outlook] - 28 Aug 2007 21:44 GMT
The need to set the dialing location correctly has nothing to do with
dialing directly from the PC. Outlook simply needs to know your location so
it will know how to format the phone numbers correctly. Also, things like
the fax service require international format in order to process dialing
rules.
Signature

Russ Valentine
[MVP-Outlook]

> Seems to have done the trick.  I set my local area code and that allows
> the
[quoted text clipped - 20 lines]
>> >
>> > Any help appreciated

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