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MS Office Forum / Outlook / Contacts / September 2007Birthdays/Anniversaries & Activesync/WMDC
Good evening and thx in advance for all help. I have sought advice from my mobile provider (TMobile - using the dash phone) and was told by their 3rd level engineers to ask the Outlook experts. I am using Office 2003 SP 2. I am currently using Vista Home Premium with Mobile Device Center but have experienced the same issue since XP Pro SP 2 with Activesync 4.5 and earlier. I have no duplicate birthdays or anniversaries for my contacts in Outlook. However when I sync to my cell phone and look at the Calendar on my cell, several (but far from all) of these recurring birthdays and anniversaries appear as "John Doe's Birthday/Anniversary (1)." Some say 2, 3, or 4 in the (). I imagine that the () is due to a duplicate entry at some point, just as if you tried to copy a file with the same name to the same folder and it would append a (1) to the end of the file name. Question is why can I not see this in Outlook on my PC? In Outlook, everything appears spot on. I have had duplicate entries in the past for one reason or another but I have long eliminated these. I have also tried deleting the birthday or anniversary from the Outlook Calendar (deleting the series) and separately tried deleting it through the Activities Tab in the Contact itself. Then I go back to the respective fields in the contact and re-add the dates I need. I think this has resulted in the further appendages, ie. (2), (3), (4). There are also many of my contacts birthdays and anniversaries that read correctly on the calendar on my cell, but I cannot discern a reason, as I know I have tried to force a (1) etc. on certain contacts unsuccessfully. It is more annoying than anything to not have consistency in the calendar view on my cell phone. I am sorry for the long post and if I need to further clarify any part of this issue please let me know and I will do so. I have searched far and wide for a solution or even just a clue to no avail. MVPs please shed some light for me. Thanks for all you do. Unfortunately this is not an Outlook issue. Synchronization problems are exclusively within the purview of the synchronization software. If T-mobile doesn't know how to support that, you might try in an Activsync or Windows Mobile group.  SignatureRuss Valentine [MVP-Outlook] > Good evening and thx in advance for all help. > [quoted text clipped - 45 lines] > > Thanks for all you do. Thank you for getting on that so quickly Russ. However, does the sync software not pull this information from my Outlook Contacts/Calendar? I cannot fathom why many items appear incorrectly if the duplication does not originate on the windows system a la Outlook. The sync software is just supposed to pull the data over from Outlook to the phone without any manipulation of data. If it was the sync software I would think ALL birthdays and anniversaries would have a (x) but that is simply not the case. Many do appear fine. If you are positive that this issue resides with ActiveSync And the new WMDC for Vista users, can you please give me direction to the appropriate location to seek an answer? Thanks Russ. > Unfortunately this is not an Outlook issue. Synchronization problems are > exclusively within the purview of the synchronization software. If T-mobile [quoted text clipped - 49 lines] > > > > Thanks for all you do. Outlook's only role in synchronization is to provide a consistent database and interface to the various synch programs. Any problems that arise with synchronization are a result of the synch program, not Outlook. There are newsgroups for both Activsync and Window Mobile on these news servers. SignatureRuss Valentine [MVP-Outlook] > Thank you for getting on that so quickly Russ. > [quoted text clipped - 82 lines] >> > >> > Thanks for all you do. Thank you sir, you are in fact The Man. > Outlook's only role in synchronization is to provide a consistent database > and interface to the various synch programs. Any problems that arise with [quoted text clipped - 86 lines] > >> > > >> > Thanks for all you do. Can you please better direct to those groups? I seem to be having a hard time finding them. > Thank you sir, you are in fact The Man. > [quoted text clipped - 88 lines] > > >> > > > >> > Thanks for all you do. Are you using a news reader? If so, a search for those groups should pull them right up. If you aren't using a news reader, start using one. SignatureRuss Valentine [MVP-Outlook] > Can you please better direct to those groups? I seem to be having a hard > time finding them. [quoted text clipped - 120 lines] >> > >> > >> > >> > Thanks for all you do. microsoft.public.pocketpc.activesync pops up right away. SignatureRuss Valentine [MVP-Outlook] > Can you please better direct to those groups? I seem to be having a hard > time finding them. [quoted text clipped - 120 lines] >> > >> > >> > >> > Thanks for all you do. I was going to ask for a free news reader suggestion. The dash is a smartphone, not a pocket-pc; I don't know if that matters if you feel the problem lies with the software itself. I just think someone else would have reported this issue by now, especially if it is sync software related and multiple peeps should be seeing it. > microsoft.public.pocketpc.activesync pops up right away. > [quoted text clipped - 122 lines] > >> > >> > > >> > >> > Thanks for all you do. It's the synch software that matters. So if indeed you are using Activesync then someone in that group might have seen a similar problem. If it is third party or proprietary synch software, then support will have to come from those developers. There are a host of good, free news readers out there. I've only ever used Outlook Express. It's not particularly good, but it's free and already on my hard drive (whether I want it or not). SignatureRuss Valentine [MVP-Outlook] >I was going to ask for a free news reader suggestion. > [quoted text clipped - 156 lines] >> >> > >> > >> >> > >> > Thanks for all you do. So I can continue using Outlook 2003 as I do and also set up OE just for the newsgroups? If that's right, cool, I will have to get back to my OE. I used to use newsgroups there many moons ago but also ceased using the program when I switched to Outlook. The shortcut converted to an Outlook icon when I installed Office. > It's the synch software that matters. So if indeed you are using Activesync > then someone in that group might have seen a similar problem. If it is third [quoted text clipped - 164 lines] > >> >> > >> > > >> >> > >> > Thanks for all you do. Just launch OE from Outlook and it will open in "news only" mode. SignatureRuss Valentine [MVP-Outlook] > So I can continue using Outlook 2003 as I do and also set up OE just for > the [quoted text clipped - 199 lines] >> >> >> > >> > >> >> >> > >> > Thanks for all you do. Last question on this thread then: How do I launch OE from Outlook. Sounds right on the money the best option. TY > Just launch OE from Outlook and it will open in "news only" mode. > > So I can continue using Outlook 2003 as I do and also set up OE just for [quoted text clipped - 200 lines] > >> >> >> > >> > > >> >> >> > >> > Thanks for all you do. You should see "news" in the Go Menu. SignatureRuss Valentine [MVP-Outlook] > Last question on this thread then: How do I launch OE from Outlook. > Sounds [quoted text clipped - 232 lines] >> >> >> >> > >> > >> >> >> >> > >> > Thanks for all you do. Nope. I have MAIL, CALENDAR, CONTACTS, TASKS, NOTES, FOLDER LIST, SHORTCUTS, JOURNAL, FOLDER in that order. > You should see "news" in the Go Menu. > > Last question on this thread then: How do I launch OE from Outlook. [quoted text clipped - 233 lines] > >> >> >> >> > >> > > >> >> >> >> > >> > Thanks for all you do. Then you haven't configured things correctly. To get the News command back, go back to the Programs tab in Control Panel | Internet Options and change the default newsreader to Outlook Express. If OE prompts you to make it your default newsreader the next time you launch it, clear the "Always perform this check..." box and then click the No button. You may need to reset the Menu Bar and/or restart Outlook and/or reboot your machine in order to complete the process. Not everyone is reporting success with this method, but try it and see what happens. If all else fails, you can always create a desktop shortcut to Outlook Express and include the /outnews switch -- that gives you the same result as accessing the newsreader via the News command in Outlook. SignatureRuss Valentine [MVP-Outlook] > Nope. I have MAIL, CALENDAR, CONTACTS, TASKS, NOTES, FOLDER LIST, > SHORTCUTS, [quoted text clipped - 266 lines] >> >> >> >> >> > >> > >> >> >> >> >> > >> > Thanks for all you do. That's the first thing I had checked Russ. Under 'Internet Programs > Newsgroups' Outlook Express is the only option and is selected already. > Then you haven't configured things correctly. To get the News command back, > go back to the Programs tab in Control Panel | Internet Options and change [quoted text clipped - 247 lines] > >> >> >> >> >> > >> > cannot discern a reason, as I know I have tried to > >> >> >> >> >> > >> > force Why didn't you say so? Then try the other solutions I posted. You must also ensure that within OE itself, it is NOT set to be the default. SignatureRuss Valentine [MVP-Outlook] > That's the first thing I had checked Russ. Under 'Internet Programs > > Newsgroups' Outlook Express is the only option and is selected already. [quoted text clipped - 278 lines] >> >> >> >> >> >> > >> > cannot discern a reason, as I know I have tried to >> >> >> >> >> >> > >> > force What should I specify for the NNTP server for these MIcrosoft groups? I have manually opened up OE so I can set it up. > Why didn't you say so? Then try the other solutions I posted. You must also > ensure that within OE itself, it is NOT set to be the default. [quoted text clipped - 239 lines] > >> >> >> >> >> >> > >> > in > >> >> >> >> >> >> > >> > the msnews.microsoft.com SignatureRuss Valentine [MVP-Outlook] > What should I specify for the NNTP server for these MIcrosoft groups? I > have [quoted text clipped - 277 lines] >> >> >> >> >> >> >> > >> > in >> >> >> >> >> >> >> > >> > the I do have an answer for this question in case anyone else here is hunting one - it was hard for me to get it figured out. The number in the () on the cell phone calendar once it is synced to OUtlook is the number of years since the original occurence. THerefore, the date you put in for birthday or anniversary on the contact 'Detail' page is supposed to be a date of birth or wedding year. This way your calendar will tell you how old or what year anniversary it is. Of course, the silly thing is some people I could care less to have that info. A lot of times I meet a colleague and just want to record the date; it is a nice touch to wish an unsuspecting person happy birthday. Do I care what year they were born? No and I am not going to ask either, lol. So now I understand although it seems a little silly to not have a separate field for this. I knew Outlook calculated that because I have seen it on Custom Forms, but to not give you a sync option to not include this field seems shortsighted. So mystery solved, I hope this was informative. Thanks Russ for all your help on this thread and all other MVPs and helpful readers as always. > msnews.microsoft.com > [quoted text clipped - 231 lines] > >> >> >> >> >> >> >> > >> > contacts > >> >> >> >> >> >> >> > >> > in Just so I understand, you see this only on your cell phone, never in Outlook, right? SignatureRuss Valentine [MVP-Outlook] >I do have an answer for this question in case anyone else here is hunting >one [quoted text clipped - 288 lines] >> >> >> >> >> >> >> >> > >> > contacts >> >> >> >> >> >> >> >> > >> > in |
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