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MS Office Forum / Outlook / Contacts / September 2007can't access addressbook
Hi, I have to reinstall my machine. At present there are two question. 1. how can I reinstate/import the addresses book from the old setup to the new installation. Where can I find this old address book ? (I still have the old disk). 2. when I tried to open address book to create new contact name, I received the following error "the address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not have permissions, For information on how to remove this folder from the Outlook Address Book, see \Microsoft Office Outlook help.". This is a new installation, why this error. Also I am the only one who logon to this machine. Any help appreciated. Hi Smiley, the "Outlook Addressbook" is not a file or a folder, it is a special "filter" of your contacts. Your contacts are stored in a "PST" file. Search for "PST" files on the old harddisk and open this PST file in Outlook (File/Open/Personal Folder (PST). Now you can move/copy the contacts from the old PST file to the new one. About the error: "The address list could not be displayed" error message when you use your Contacts to address a new message in Outlook" have a look on this site : http://support.microsoft.com/kb/319901/en-us Maybe it helps. -- Oliver Vukovics Share your Outlook PST files without Exchange: Public ShareFolder Synchronisation for Outlook and Exchange: Public SyncTool http://www.publicshareware.com > Hi, > [quoted text clipped - 11 lines] > > Any help appreciated. Hi everyone, Thank you for the input. Well, I did copied to old pst file into the current one. and On the contact folder, I would see the contacts are there. When I right click on the folder, I would open the contact in new windows or nagviate pane option I have checked the following Tools --> email acccount --> View or change address book which has the address book there and the type is MAPI. From File --> Folder --> Folder properties for Contacts --> Outlook Address Book, the box for Show this folder as an e-mail Address Book is tick. Now my query from your feedback is, if I go ahead with the remove and add then my old address book will be removed and my contacts will be lost. Am I not right here. I have not done this yet but would like to someone to confirm this. Suppose the above point is valid and if I have a copy of the old pst, would it be 'reimported' ? Look forward to your advices. > Hi Smiley, > [quoted text clipped - 39 lines] >> >> Any help appreciated. You are not right. Again, the Outlook Address Book contains no data. Nothing you do to its configuration can lose data. It only shows what is in your Contacts Folder. Why do you even need to remove and re-add the Service if it is already there?  SignatureRuss Valentine [MVP-Outlook] > Hi everyone, > [quoted text clipped - 65 lines] >>> >>> Any help appreciated. Hi Russ, Thanks. I know I might not be right as I don't know much about any of MS stuff. Anyway, I removed the address book and added it again and can now use it when I send email. One final query, if the 'Contact' is just a view then where does it actually stored the name and email details in pst ? Many thanks. Smiley. > You are not right. Again, the Outlook Address Book contains no data. > Nothing you do to its configuration can lose data. It only shows what is [quoted text clipped - 70 lines] >>>> >>>> Any help appreciated. As I said, in the Contacts Folder. SignatureRuss Valentine [MVP-Outlook] > Hi Russ, > [quoted text clipped - 84 lines] >>>>> >>>>> Any help appreciated. > I have to reinstall my machine. At present there are two question. > 1. how can I reinstate/import the addresses book from the old setup > to the new installation. Where can I find this old address book ? (I > still have the old disk). Outlook doesn't have an address book. The "address book" is just a view of your contacts in your Contacts folder and it's controlled by having correctly configured thr Outlook ADdress Book service in your mail profile. It appears you've failed to do that. See this: http://support.microsoft.com/kb/287563/en-us > 2. when I tried to open address book to create new contact name, I > received the following error "the address list could not be [quoted text clipped - 4 lines] > is a new installation, why this error. Also I am the only one who > logon to this machine. Fix the OAB service and this will be addressed. SignatureBrian Tillman [MVP-Outlook] |
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