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MS Office Forum / Outlook / Contacts / September 2007

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Problem with Outlook XP and MS Windows address books

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Mac - 19 Sep 2007 22:23 GMT
I assume the two address books are somehow tied together. I say that because
the autocomplete TO field is pulling addresses from somewhere other than my
Outlook XP address book. Or after reading some info maybe the file that
stores typed addresses (forgot it's extension) is causing the inappropriate
autocomplete addresses?

A second issue is after having had outlook, outlook express, and netscape
(many years ago) imported manes and addresses is causing the following names
formats in the MS Windows address book listings:
John Jones
"John Jones'
mail=johnjones@abcde.com

Can someone help me with these tow issues so I can finally clean up my
address book(s)?
Thank You
Brian Tillman - 19 Sep 2007 23:00 GMT
> I assume the two address books are somehow tied together.

They're not.

> I say that
> because the autocomplete TO field is pulling addresses from somewhere
> other than my Outlook XP address book.

It's remembering those addresses to which you've sent mail before.  It's not
tied to your contacts in any way, except that many of the addresses will
have been selected from your contacts when you addressed your messages.

> Or after reading some info
> maybe the file that stores typed addresses (forgot it's extension) is
> causing the inappropriate autocomplete addresses?

%AppData%\Microsoft\Outlook\yournailprofile.NK2.  With Outlook closed, you
can delete that file and your entire autocompletion cache will start over.
Otherwise, when the selections appear, use your down-arrow key to highlight
the one you don't want and press Delete.

> A second issue is after having had outlook, outlook express, and
> netscape (many years ago) imported manes and addresses is causing the
> following names formats in the MS Windows address book listings:
> John Jones
> "John Jones'
> mail=johnjones@abcde.com

The WIndows Address Book is off-topic in an Outlook newsgroup.
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Brian Tillman [MVP-Outlook]

Mac - 20 Sep 2007 13:23 GMT
I'll delete the NK2 file and that should get rid of the ones I didn't
recognize. Probably used years ago.
And as for the MS Windows address book problem, I'll try and find a group
that may be able to help me with that.

But there is one more question related to the Outlook Contacts? (If someone
thinks I should create a new thread just tell me to do so)
There are two boxes in the tools\options\email options\advanced email
options - "automac name checking" and "suggest names while completing To,
cc,and bcc fields". Which one of those is supposed to (after typing some
(three I think) letters in the address TO field) is supposed to be helping
me to fill in or select the name I may be wanting from my contacts (outlook
address book) list? For example I create a new contact with a name and an
email address. Tthen go to start an email to them and in the TO filed, start
typing thier name. Shouldn't outlook be suggesting a name or filing in the
block? I understand that if I continue typeing it will override the
suggestion from outlook. But I'm not getting anything to populate for the
new contact. Any sugggestions?

And to Brian - Thank You for your prior information and assistance.

>> I assume the two address books are somehow tied together.
>
[quoted text clipped - 26 lines]
>
> The WIndows Address Book is off-topic in an Outlook newsgroup.
Brian Tillman - 20 Sep 2007 14:06 GMT
> But there is one more question related to the Outlook Contacts? (If
> someone thinks I should create a new thread just tell me to do so)
[quoted text clipped - 4 lines]
> supposed to be helping me to fill in or select the name I may be
> wanting from my contacts (outlook address book) list?

See Russ Valentine's explanation of the differences between autoresolution
and autocompletion:
http://home.indy.rr.com/russval/autocompletion.htm .  Autoresolution
requires three characters and does reference the Contacts folder via the
Address Book service.  Autocompletion presents previously resolved addresses
as soon as you begin typing in a recipient field and references the NK2
file.
Signature

Brian Tillman [MVP-Outlook]

Mac - 20 Sep 2007 15:36 GMT
OK, deleted my NK2 file, opened and closed outlook and an new NK2 file was
created. Thanks - that will help alot!
However, from what Russ Valentine's explanation said, outlook shoud be
looking at my contacts list but I don't think it is.After I enter a couple
of letters, I have to click on the "check names icon" to select a suggested
name from my address book. Oh well, it is much better than it was before and
that is near what I wanted.

I have more questions about Outlook contacs groups/lists, but will ask them
in a mor appropriate thread.
I seriously do appreciate all the expert guidance! Thank You all!
Russ Valentine [MVP-Outlook] - 20 Sep 2007 21:30 GMT
Indeed. That's exactly what I said. You won't be using autoresolution until
you invoke it. Reread point 3.
Signature

Russ Valentine
[MVP-Outlook]

> OK, deleted my NK2 file, opened and closed outlook and an new NK2 file was
> created. Thanks - that will help alot!
[quoted text clipped - 7 lines]
> them in a mor appropriate thread.
> I seriously do appreciate all the expert guidance! Thank You all!
Brian Tillman - 20 Sep 2007 21:49 GMT
> OK, deleted my NK2 file, opened and closed outlook and an new NK2
> file was created. Thanks - that will help alot!
> However, from what Russ Valentine's explanation said, outlook shoud be
> looking at my contacts list but I don't think it is.After I enter a
> couple of letters, I have to click on the "check names icon" to
> select a suggested name from my address book.

If autoresolution is on and you tab out of the field, an automatic "check
names" is performed.  This employs the Address Book service to examine your
contacts.  If the name can be resolved to an address, Outlook will fill it
in fully and underline it.  If it cannot resolve it uniquely, but it matched
more than one entry, it will be underline with a red squiggle which you can
right-click and get the list of possible matches.  If Outlook can't match it
at all, it won't change, but when you try to send, Outlook will ask you for
an address
Signature

Brian Tillman [MVP-Outlook]

Mac - 21 Sep 2007 16:41 GMT
I do understand now and will work with it.

I just want to finish this thread by thanking everyone very much for your
expert help and guidance. I do serioulsy appreciate it!!
 
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