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MS Office Forum / Outlook / Contacts / September 2007

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Adress book corrupt?

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ragnar - 22 Sep 2007 12:04 GMT
cant Remove the Outlook 2007 Address Book. It is greyed out. I suspect the
file is corrupt. Any suggestions
Russ Valentine [MVP-Outlook] - 22 Sep 2007 12:29 GMT
The "file" is not corrupt. The profile is. Create a new one.

Signature

Russ Valentine
[MVP-Outlook]

> cant Remove the Outlook 2007 Address Book. It is greyed out. I suspect the
> file is corrupt. Any suggestions
[quoted text clipped - 8 lines]
>
> http://www.microsoft.com/office/community/en-us/default.mspx?mid=abd8651c-9a10-4
d69-b339-9e2df1ad9a0a&dg=microsoft.public.outlook.contacts
ragnar - 22 Sep 2007 12:48 GMT
I removed the profile via mail in control panel and created a new one. No
change, problem still there.

I'm using exchange server does this affect the problem?

Also using VISTA PRO 32

Thanks

> The "file" is not corrupt. The profile is. Create a new one.
>
[quoted text clipped - 10 lines]
> >
> > http://www.microsoft.com/office/community/en-us/default.mspx?mid=abd8651c-9a10-4
d69-b339-9e2df1ad9a0a&dg=microsoft.public.outlook.contacts
 
Russ Valentine [MVP-Outlook] - 22 Sep 2007 16:08 GMT
The ability to remove the Outlook Address Book directly from an open profile
was overlooked and is no longer possible in Outlook 2007. There would be no
need to remove it unless it wasn't working, in which case you must create a
new profile to restore it.
Signature

Russ Valentine
[MVP-Outlook]

>I removed the profile via mail in control panel and created a new one. No
> change, problem still there.
[quoted text clipped - 22 lines]
>> >
>> > http://www.microsoft.com/office/community/en-us/default.mspx?mid=abd8651c-9a10-4
d69-b339-9e2df1ad9a0a&dg=microsoft.public.outlook.contacts
ragnar - 23 Sep 2007 00:58 GMT
Hi

I have created a new profile twice and still my contacts are not found when
creating a new e-mail. I find them if I use the advanced search but thats
tedius. Any suggestions.

> The ability to remove the Outlook Address Book directly from an open profile
> was overlooked and is no longer possible in Outlook 2007. There would be no
[quoted text clipped - 26 lines]
> >> >
> >> > http://www.microsoft.com/office/community/en-us/default.mspx?mid=abd8651c-9a10-4
d69-b339-9e2df1ad9a0a&dg=microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook] - 23 Sep 2007 01:49 GMT
Did you follow the standard procedure?
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
Signature

Russ Valentine
[MVP-Outlook]

> Hi
>
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>> >> >
>> >> > http://www.microsoft.com/office/community/en-us/default.mspx?mid=abd8651c-9a10-4
d69-b339-9e2df1ad9a0a&dg=microsoft.public.outlook.contacts
ragnar - 23 Sep 2007 11:20 GMT
Yes sure did,even made a new folder copied all my contacts to that and marked
it according to procedure.

> Did you follow the standard procedure?
> http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
[quoted text clipped - 44 lines]
> >> >> >
> >> >> > http://www.microsoft.com/office/community/en-us/default.mspx?mid=abd8651c-9a10-4
d69-b339-9e2df1ad9a0a&dg=microsoft.public.outlook.contacts
ragnar - 23 Sep 2007 11:24 GMT
Yes also tried making a new folder where all the contacts where copied, same
results Outlook only finds some of my contacts randomly.

The adress book is still greyed out in properties folder contacts

> Did you follow the standard procedure?
> http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
[quoted text clipped - 44 lines]
> >> >> >
> >> >> > http://www.microsoft.com/office/community/en-us/default.mspx?mid=abd8651c-9a10-4
d69-b339-9e2df1ad9a0a&dg=microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook] - 23 Sep 2007 11:52 GMT
When you created the new profile, did you give it a unique name? How did you
migrate your Data file to the new profile? Are you saying that the profile
contains the Outlook Address Book in Tools > Account Settings > Address Book
and yet the properties for your default Contacts Folder do not allow you to
select it as an electronic address book?

Signature

Russ Valentine
[MVP-Outlook]

> Yes also tried making a new folder where all the contacts where copied,
> same
[quoted text clipped - 56 lines]
>> >> >> >
>> >> >> > http://www.microsoft.com/office/community/en-us/default.mspx?mid=abd8651c-9a10-4
d69-b339-9e2df1ad9a0a&dg=microsoft.public.outlook.contacts
ragnar - 23 Sep 2007 12:28 GMT
Yes gave it a unique name.

migrated data using mail setup in control panel, account settings,  data
files by browsing to the folder containing my outlook.pst (size 1,6 GB) file
and then restarted outlook.

I have also tried creating the data file from scratch in a new profile from
my exchange server but same results.

I,m not allowed to select the folder, it is allready ticked off and greyed
out in both above cases.

> When you created the new profile, did you give it a unique name? How did you
> migrate your Data file to the new profile? Are you saying that the profile
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> >> >> >> >
> >> >> >> > http://www.microsoft.com/office/community/en-us/default.mspx?mid=abd8651c-9a10-4
d69-b339-9e2df1ad9a0a&dg=microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook] - 23 Sep 2007 19:28 GMT
Why are you using a PST file with Exchange Server?
Signature

Russ Valentine
[MVP-Outlook]

> Yes gave it a unique name.
>
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>> >> >> >> >
>> >> >> >> > http://www.microsoft.com/office/community/en-us/default.mspx?mid=abd8651c-9a10-4
d69-b339-9e2df1ad9a0a&dg=microsoft.public.outlook.contacts
ragnar - 24 Sep 2007 10:42 GMT
Sorry my mistake it was a ost file.

> Why are you using a PST file with Exchange Server?
> > Yes gave it a unique name.
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> >> >> >> >> >
> >> >> >> >> > http://www.microsoft.com/office/community/en-us/default.mspx?mid=abd8651c-9a10-4
d69-b339-9e2df1ad9a0a&dg=microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook] - 24 Sep 2007 11:24 GMT
I'm out of ideas. This procedure has worked for everyone else I've seen.
Signature

Russ Valentine
[MVP-Outlook]

> Sorry my mistake it was a ost file.
>
[quoted text clipped - 100 lines]
>> >> >> >> >> >
>> >> >> >> >> > http://www.microsoft.com/office/community/en-us/default.mspx?mid=abd8651c-9a10-4
d69-b339-9e2df1ad9a0a&dg=microsoft.public.outlook.contacts
ragnar - 24 Sep 2007 14:30 GMT
OK fair enough, I will try once agein to make a new profile and else wait for
an uppgrade, no big deal.

Thanks for your help

> I'm out of ideas. This procedure has worked for everyone else I've seen.
> > Sorry my mistake it was a ost file.
[quoted text clipped - 101 lines]
> >> >> >> >> >> >
> >> >> >> >> >> > http://www.microsoft.com/office/community/en-us/default.mspx?mid=abd8651c-9a10-4
d69-b339-9e2df1ad9a0a&dg=microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook] - 24 Sep 2007 22:29 GMT
I wish I could see some repros on this. Without them, I'm afraid an update
will likely be addressing the problem.
Signature

Russ Valentine
[MVP-Outlook]

> OK fair enough, I will try once agein to make a new profile and else wait
> for
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>> >> >> >> >> >> >
>> >> >> >> >> >> > http://www.microsoft.com/office/community/en-us/default.mspx?mid=abd8651c-9a10-4
d69-b339-9e2df1ad9a0a&dg=microsoft.public.outlook.contacts
 
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