Problems with Contacts in Outlook 2007

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pdavis450 - 22 Sep 2007 21:26 GMT

I bought a new computer and moved my Outlook data files to new machine. My
contacts do not display. I right click on contacts and choose properties.
Under Outlook Address Book, the checkbox for 'Show this folder as an e-mail
address book' is greyed out. I go to Account Settings and under Address
Books, the Outlook Address Book is listed but the checkbox to remove it is
greyed out. Here it looks like I already have one and I can't create a new
one. If I try to add to the address book (Addr Book->File->New Entry), it
says I don't have a PAB and must create one(deadlocked). I have created a
new Personal File Folder and imported my data into it. Same thing. I have
created a new profile and created new contacts. Same thing. I have
attempted to repair Outlook. Shows no problems. I am running Outlook 2007
on Windows Vista. My old computer was Windows XP and Office XP. What else
can I do?

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Russ Valentine [MVP-Outlook] - 22 Sep 2007 22:26 GMT

Creating a new PST file wouldn't help, and importing another might only make
things worse. You never import Outlook data. How did you migrate your data
in the first place? Did you make these same mistakes?

Signature

Russ Valentine
[MVP-Outlook]

>I bought a new computer and moved my Outlook data files to new machine. My
> contacts do not display. I right click on contacts and choose properties.
[quoted text clipped - 14 lines]
> else
> can I do?

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pdavis450 - 23 Sep 2007 03:34 GMT

I transferred the files using a Belkin cable initially. I only went to the
import when I encountered these problems. I created a new Outlook data file
and imported contacts, email, tasks, etc. individually into the new file. My
old outlook file was in the 97-2002 format. I created the new file under the
newer format thinking that might help. Is there anyway to fix this now? I
still have the old file.

> Creating a new PST file wouldn't help, and importing another might only make
> things worse. You never import Outlook data. How did you migrate your data
[quoted text clipped - 17 lines]
> > else
> > can I do?

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Russ Valentine [MVP-Outlook] - 23 Sep 2007 11:54 GMT

Stop importing. Create a new profile. Let it create a new PST file in the
new format. Then open your old PST file and copy what you want from it into
the new one.

Signature

Russ Valentine
[MVP-Outlook]

>I transferred the files using a Belkin cable initially. I only went to the
> import when I encountered these problems. I created a new Outlook data
[quoted text clipped - 36 lines]
>> > else
>> > can I do?

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pdavis450 - 30 Sep 2007 02:33 GMT

Problem solved! Thanks for the help!

> Stop importing. Create a new profile. Let it create a new PST file in the
> new format. Then open your old PST file and copy what you want from it into
[quoted text clipped - 39 lines]
> >> > else
> >> > can I do?

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