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MS Office Forum / Outlook / Contacts / November 2007Outlook profiles / sync contacts to smartphone
Had to reload office due to Word issues. Outlook was reinstalled as well. All my contacts and calendar info was saved in the personal folders for each. Now I can not get my smartphone to sync via Active sync with Outlook. I get a a message the reads. cannot sync with the outlook profile you are using, because a different profile was previously set up. I also want to have all my personal folders to come up each time I open Outlook. I do not use Outlook for e-mail Any help would be appreciated. MR You are asking an Activsync question, not an Outlook question. Ask in an Activsync group how to change the default profile for synchronization.  SignatureRuss Valentine [MVP-Outlook] > Had to reload office due to Word issues. Outlook was reinstalled as > well. [quoted text clipped - 13 lines] > > MR I will look at that as well but, the error code I am getting says the issue is with Outlook. "Please open Outlook using the appropriate profile." support code 0x8503001f > You are asking an Activsync question, not an Outlook question. Ask in an > Activsync group how to change the default profile for synchronization. [quoted text clipped - 15 lines] > > > > MR That message is telling you that you have not configured Activesync correctly, not that Outlook is the source of the problem. SignatureRuss Valentine [MVP-Outlook] >I will look at that as well but, the error code I am getting says the >issue [quoted text clipped - 22 lines] >> > >> > MR > I will look at that as well but, the error code I am getting says > the issue is with Outlook. "Please open Outlook using the > appropriate profile." Did you create a new partnership in ActiveSync? SignatureBrian Tillman [MVP-Outlook] I have not created a new partnership in activsync. outlook was reinstalled. I still have all my old contacts and calender events in a personal folder but, they do not come up when I open Outlook. Activesync recognizes my phone and looks to sync with Outlook then I get the error message. I do not want to loose the information on my phone and I just want to have one profile in Outlook. > > I will look at that as well but, the error code I am getting says > > the issue is with Outlook. "Please open Outlook using the > > appropriate profile." > > Did you create a new partnership in ActiveSync? > I have not created a new partnership in activsync. outlook was > reinstalled. I still have all my old contacts and calender events in [quoted text clipped - 4 lines] > I do not want to loose the information on my phone and I just want to > have one profile in Outlook. So, make the old PST your delivery location in the new profile. You won't lose a thing then. Be extra safe and make a copy of that PST before adding it to the profile, if you wish. SignatureBrian Tillman [MVP-Outlook] Thanks, I will try this tonight and post an udpate tomorrow. > > I have not created a new partnership in activsync. outlook was > > reinstalled. I still have all my old contacts and calender events in [quoted text clipped - 8 lines] > lose a thing then. Be extra safe and make a copy of that PST before adding > it to the profile, if you wish. Brian... Can you give me any more information/explination about the "make the old PST your delivery location in the new profile" in your answer to mixer? I'm having the same problem but I don't understand what you're saying . I'm a roookie! Thanks! > > I have not created a new partnership in activsync. outlook was > > reinstalled. I still have all my old contacts and calender events in [quoted text clipped - 8 lines] > lose a thing then. Be extra safe and make a copy of that PST before adding > it to the profile, if you wish. > Can you give me any more information/explination about the "make the > old PST your delivery location in the new profile" in your answer to > mixer? > I'm having the same problem but I don't understand what you're saying That all depends on what version of Outlook you're using, and you decided to keep that a secret. SignatureBrian Tillman [MVP-Outlook] |
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