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MS Office Forum / Outlook / Contacts / October 2007

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How do I solve the sync problem in Outlook Contacts w/new iphone?

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kcm dallas - 01 Oct 2007 21:12 GMT
I've tried everything I can find to make my new iphone sync with my outlook
contacts; however, everytime I sync it is interrupted and states "microsoft
outlook contacts has experienced a problem and has to close". My music syncs
fine, but no contacts or calendar. I don't care about the calendar any more
but the contact file is essential!
Russ Valentine [MVP-Outlook] - 01 Oct 2007 21:30 GMT
Not an Outlook issue. Ask whoever supports your synchronization software.
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Russ Valentine
[MVP-Outlook]

> I've tried everything I can find to make my new iphone sync with my
> outlook
[quoted text clipped - 5 lines]
> more
> but the contact file is essential!
Geo - 31 Oct 2007 05:23 GMT
Go to Tools->Other->Advanced->COM Plugins->itunes sync

I toggled the checkbox a few times and it seemed to get my iPhone syncing
properly - now if only it could group my contacts - I would be set.

I found this solution on a Mac-centric forum - I love the "blame the syncing
software" comment below.  Way to be helpful.

With Apple and MS technology working together the users need to help bridge
the "bug" gap instead of pointing fingers.

> I've tried everything I can find to make my new iphone sync with my outlook
> contacts; however, everytime I sync it is interrupted and states "microsoft
> outlook contacts has experienced a problem and has to close". My music syncs
> fine, but no contacts or calendar. I don't care about the calendar any more
> but the contact file is essential!
Milly Staples [MVP - Outlook] - 31 Oct 2007 07:44 GMT
Syncing has always been the purview of the synch software.  Outlook has no native ability to synch, it is only the data repository.

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Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  All
unsolicited mail sent to my personal account will be deleted without
reading.  

After furious head scratching, Geo asked:

| Go to Tools->Other->Advanced->COM Plugins->itunes sync
|
[quoted text clipped - 13 lines]
|| to close". My music syncs fine, but no contacts or calendar. I don't
|| care about the calendar any more but the contact file is essential!nc

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