> I try to send emails, the email addresses come up alpha by FIRST name
> of the individuals in my contact / address book. The names in the
> contact / address book are filed by LAST name order.
>
> How do I get the pop up contact list to be by LAST name; cannot find
> this option to correct anywhere.
Depends on your Outlook version, which you decided wasn't important enough
to mention.
For Outlook 2002/2003, click Tools>E-mail Accounts>View or change existing
directories or address books>Next. Select the sort order there. Click OK,
close and restart Outlook.

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Brian Tillman [MVP-Outlook]