Phone Numbers Dialog Box won't open

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Serge - 23 Oct 2007 16:18 GMT

In outlook 2007, when I am entering a new contact, the fields of the phone
Numbers (ie: Business, Home, Fax, etc) won't open after clicking the field.
I can however enter a phone in the empty field to the right of the box, but
cannot open the phone fields. The other Boxes such as; Full Name, Buisness
and e-mail function just fine.

I did something to my PC when I uograded my office suite and also did alot
of cleaning to my registry, with registry cleaner software, maybe there's a
function I accidently removed?

thank you in advance and hopefully I was clear enough to be understood.

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Russ Valentine [MVP-Outlook] - 23 Oct 2007 21:18 GMT

Run Detect and Repair
Make sure your default dialing location is set correctly for your operating
system.

Signature

Russ Valentine
[MVP-Outlook]

> In outlook 2007, when I am entering a new contact, the fields of the phone
> Numbers (ie: Business, Home, Fax, etc) won't open after clicking the
[quoted text clipped - 11 lines]
>
> thank you in advance and hopefully I was clear enough to be understood.

Reply to this Message

Serge - 23 Oct 2007 21:53 GMT

Thank you for your prompt reply, I use XPSP2 and I am in English Canada
I did as mentioned, detect and repair and verified the default dial location
for my Operating system, do unfortunately it did not solve the current
problem.

> Run Detect and Repair
> Make sure your default dialing location is set correctly for your operating
[quoted text clipped - 15 lines]
> >
> > thank you in advance and hopefully I was clear enough to be understood.

Reply to this Message

Russ Valentine [MVP-Outlook] - 23 Oct 2007 22:15 GMT

Where did you mention that you ran Detect and Repair?
Where did you mention that you confirmed your default dialing location?
I can read. I saw no mention of either. Is there some other post somewhere?
If not, perhaps you can save us both some time by providing a clear and
accurate description of what you did to cause the problem and what you have
done so far to correct it.

Signature

Russ Valentine
[MVP-Outlook]

> Thank you for your prompt reply, I use XPSP2 and I am in English Canada
> I did as mentioned, detect and repair and verified the default dial
[quoted text clipped - 25 lines]
>> >
>> > thank you in advance and hopefully I was clear enough to be understood.

Reply to this Message

Serge - 23 Oct 2007 22:29 GMT

I can't follow your last comment. Sorry.

In outlook 2007, with XP running, I cannot access the fields of the phone
numbers, such as; Buiness, fax, mobile and home, the dialog box won't open. I
verified my location (default) which is English Canada.

Besides that I can't offer a better description

> Where did you mention that you ran Detect and Repair?
> Where did you mention that you confirmed your default dialing location?
[quoted text clipped - 31 lines]
> >> >
> >> > thank you in advance and hopefully I was clear enough to be understood.

Reply to this Message

Russ Valentine [MVP-Outlook] - 23 Oct 2007 23:18 GMT

I was referring to this portion of your post:
"I did as mentioned, detect and repair and verified the default dial
location
for my Operating system."
In fact you did not mention that you had done either, nor can I tell that
you have. Regional and Language settings have nothing to do with your
default dialing location. The latter is set in Phone and modem options. And
we still have no idea what steps you took to create your problem. We cannot
solve problems in a newsgroup without complete, accurate information.

Signature

Russ Valentine
[MVP-Outlook]

>I can't follow your last comment. Sorry.
>
[quoted text clipped - 45 lines]
>> >> > thank you in advance and hopefully I was clear enough to be
>> >> > understood.

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