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MS Office Forum / Outlook / Contacts / November 2007

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Outlook 2007 Copy/Paste address information problems

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HangedMan - 29 Oct 2007 19:14 GMT
I don't seem to be able to get the different parts of the address to go into
the intended fields if I just copy an address, say from a 411.com listing
directly into a contact. The information looks right but if I click on the
address button to open the check address dialog most of the info are in the
wrong fields.

Also I have my location in regional and laguage options set to Canada but
always end up with the county/region as US. Does anyone know the rules
(commas / spaces or whatever) to match the data to the right fields and how
to set the country?
Russ Valentine [MVP-Outlook] - 29 Oct 2007 22:47 GMT
Provide clearer information, please. "Just copy an address directly into a
Contact" tells us nothing. That could mean anything. Parse the address
elements yourself.
Clarify how you set your location and in what operating system.
Signature

Russ Valentine
[MVP-Outlook]

>I don't seem to be able to get the different parts of the address to go
>into
[quoted text clipped - 9 lines]
> how
> to set the country?
HangedMan - 30 Oct 2007 00:51 GMT
Hello Russ,

I guess that didn't mean much by itself, but I thought it would be
understood with the rest of the info and the actual question. I guess the
best way to explain is with a short video clip. It's about 3.6 MBs
http://www.favron.com/images/posted/outlookaddr.avi

> Provide clearer information, please. "Just copy an address directly into a
> Contact" tells us nothing. That could mean anything. Parse the address
[quoted text clipped - 13 lines]
> > how
> > to set the country?
Russ Valentine [MVP-Outlook] - 30 Oct 2007 18:40 GMT
So you're copying and pasting from a Web page into a derived field? That
will have mixed results at best depending on the HTML code.
As I said, I'd parse the address elements yourself.
Signature

Russ Valentine
[MVP-Outlook]

> Hello Russ,
>
[quoted text clipped - 24 lines]
>> > how
>> > to set the country?
HangedMan - 31 Oct 2007 23:44 GMT
OK that's fine but does anyone know the rules for parsing or where I could
look them up? That was really my (perhaps mistated) question if you refer to
the last sentence of my original post.

> So you're copying and pasting from a Web page into a derived field? That
> will have mixed results at best depending on the HTML code.
[quoted text clipped - 27 lines]
> >> > how
> >> > to set the country?
Russ Valentine [MVP-Outlook] - 01 Nov 2007 11:10 GMT
What do you mean by "rules for parsing?" There are no rules. Place the
individual address elements into their respective fields. Outlook cannot
parse address information by itself when you place HTML code into a derived
field.
Signature

Russ Valentine
[MVP-Outlook]

> OK that's fine but does anyone know the rules for parsing or where I could
> look them up? That was really my (perhaps mistated) question if you refer
[quoted text clipped - 40 lines]
>> >> > how
>> >> > to set the country?
HangedMan - 01 Nov 2007 22:49 GMT
Hello Russ.
I’m not sure I can follow the ”There are no rules” idea. This idea “Outlook
cannot parse address information by itself when…” seems to be a rule, one of
those rules I’m trying to understand.
Anyway clearly Outlook is consistent in how it formats an address. It has
never simply put all of the information in the first field. To me, there is
some “logic” that is being done to determine which info goes in which field
so I continued testing.
I took that same address from that same website and copied it to a text
document first so now all that was left was plain text. I copied it from
there and still the exact same placement of text within the address fields...
Anyway after lots of testing, I noticed that I could copy/paste that address
directly from the website to the address in the contact if I added the
country to it after (well, specifically a CR and then the country). That
address only worked when the country was Canada, not United States of
America, so I guess the logic for zip codes (being all numbers in the US
instead of letter/number/letter/space/number/letter/number in Canada made the
difference.
I made a new clip in case my babbling on is confusing to anyone. This one is
a bit smaller.
http://www.favron.com/images/posted/outlookaddr2.avi

I noticed a few other things with the formatting behavior;
If there are no CRs (address all on one line) the address starts in the city
field.
If there are multiple CRs, all except what comes after the last one will be
in the street address field.
I guess I answered my own questions about the formatting but I hope that
helps anyone else. I guess it’s less of a problem in the US since the default
country is the US.
My last question is does anyone know how to make Canada the default country
(for a new Outlook contact)?

> What do you mean by "rules for parsing?" There are no rules. Place the
> individual address elements into their respective fields. Outlook cannot
[quoted text clipped - 44 lines]
> >> >> > how
> >> >> > to set the country?
Russ Valentine [MVP-Outlook] - 02 Nov 2007 01:06 GMT
It has never been a good idea to paste address information into a derived
field like the address block. When you do so, you force Outlook to parse the
data instead of doing it yourself. Outlook may or may not get it right. You
will.

Outlook relies on your operating system settings to set your default
country. State how you set that.
Signature

Russ Valentine
[MVP-Outlook]

> Hello Russ.
> I’m not sure I can follow the ”There are no rules” idea. This idea
[quoted text clipped - 99 lines]
>> >> >> > how
>> >> >> > to set the country?
HangedMan - 02 Nov 2007 01:25 GMT
Well, it shouldn't be a big deal for Outlook's address block to parse address
information. I've got no problem "forcing" Outlook to do it. I rather think
of "doing it myself" as the instead part, as in instead of letting Outlook do
it for me. Anyway I'm pretty sure I understand how to make sure Outlook gets
it right now.

I expected Outlook to use the OS setting since I couldn't find any option in
Outlook (but I could be wrong) so that's where I looked to make sure I had it
set to Canada as I mentioned, in the regional and language options as my
location.

> It has never been a good idea to paste address information into a derived
> field like the address block. When you do so, you force Outlook to parse the
[quoted text clipped - 106 lines]
> >> >> >> > how
> >> >> >> > to set the country?
Russ Valentine [MVP-Outlook] - 02 Nov 2007 02:47 GMT
Can't repro your problem. I don't see where you answered my question.
Signature

Russ Valentine
[MVP-Outlook]

> Well, it shouldn't be a big deal for Outlook's address block to parse
> address
[quoted text clipped - 143 lines]
>> >> >> >> > how
>> >> >> >> > to set the country?
HangedMan - 02 Nov 2007 04:54 GMT
I assumed you you know that regional and language options is a control panel
module. In XP the bottom of the first tab (regional options) is the location
box. I set it to Canada. Since you can't reproduce the problem I expect I
just have some kind of registry corruption and I'll leave it at that. For the
little inconvenience it might cause me I don't think it's worth spending any
debugging time on it.

> Can't repro your problem. I don't see where you answered my question.
> > Well, it shouldn't be a big deal for Outlook's address block to parse
[quoted text clipped - 144 lines]
> >> >> >> >> > how
> >> >> >> >> > to set the country?
Russ Valentine [MVP-Outlook] - 02 Nov 2007 10:09 GMT
You assumed too much. You hadn't even specified your OS, so I could I have
been sure you had made your settings correctly? You should also check to be
sure you have your default dialing location set correctly because Outlook
will often use that to determine your location.
Signature

Russ Valentine
[MVP-Outlook]

>I assumed you you know that regional and language options is a control
>panel
[quoted text clipped - 184 lines]
>> >> >> >> >> > how
>> >> >> >> >> > to set the country?
HangedMan - 02 Nov 2007 16:44 GMT
Hi Russ,

Sorry, I figured that because Office 2007 OS compatibility starts with XP
SP2 and that the videos I made would have looked different on Vista, and with
some other anecdotal information such as I called the settings regional and
language options, people who could help would instinctively know I was using
XP.

I wish you wouldn’t have said hadn’t “even” specified though because to me
that indicates a level of frustration. I apologize for any I caused, I
appreciate your helpful help and timely answers. I also checked my phone and
modem options and the country/region for my location was already Canada as
well. Thanks for the suggestion.

I decided to try uniblue registrybooster which corrected many (registry)
errors and now when I click that address block button instead of the country
already being filled in with United States of America the country field is
blank. I took that as an improvement (as a technical matter, no offence to
any US citizen) and tried that same Canadian address again from that webpage
and it worked! All the info was placed in the right fields and it filled in
Canada as the country :)

> You assumed too much. You hadn't even specified your OS, so I could I have
> been sure you had made your settings correctly? You should also check to be
[quoted text clipped - 188 lines]
> >> >> >> >> >> > how
> >> >> >> >> >> > to set the country?
Russ Valentine [MVP-Outlook] - 02 Nov 2007 22:32 GMT
Cool. I wonder how "registrybooster" knew what to fix? I've never been brave
enough to try utilities like that. I wonder how your location setting became
corrupt in the first place. That's what I suspected which is why I wanted
the details on how you had set it in the first place.
I've not seen this reported before, but it's a good one to add to the list,
especially if you can think of any of the steps to repro the problem in the
fist place.
BTW, the default behavior for inserting an address from Outlook in Word
should be to omit the country unless it is different from the local setting.
So it sounds like it is now behaving as expected since you fixed your
registry setting.
Signature

Russ Valentine
[MVP-Outlook]

> Hi Russ,
>
[quoted text clipped - 253 lines]
>> >> >> >> >> >> > how
>> >> >> >> >> >> > to set the country?
HangedMan - 02 Nov 2007 23:11 GMT
I wouldn't have tried it either but they are a Microsoft Certified Partner
and my research on them only turned up positive stuff. It found and fixed
1054 errors actually and my laptop is booting/shutting down/running very
noticably faster. I recommend them, at least for that program. As a bonus it
backsup the registry (better than system restore) and it defrags the
registry.

The last time I tried to defrag the registry was with a norton program and
it made things worse. This time it was an improvement.

> Cool. I wonder how "registrybooster" knew what to fix? I've never been brave
> enough to try utilities like that. I wonder how your location setting became
[quoted text clipped - 242 lines]
> >> >> >> >> >> >> > the
> >> >> >> >> >> >> > address button to open the check address dialog most of
Russ Valentine [MVP-Outlook] - 03 Nov 2007 01:56 GMT
Still wish I knew how your location settings got corrupted in the first
place.
Signature

Russ Valentine
[MVP-Outlook]

>I wouldn't have tried it either but they are a Microsoft Certified Partner
> and my research on them only turned up positive stuff. It found and fixed
[quoted text clipped - 301 lines]
>> >> >> >> >> >> >> > address button to open the check address dialog most
>> >> >> >> >> >> >> > of
 
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