Outlook - Duplicate folders appear in Navigation Pane

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Steelo - 30 Oct 2007 02:51 GMT

In Outlook 2003: Each time I create a new Contacts folder, such as "Business
Contacts"; it is listed in the Navigation Pane and automatically, a duplicate
called "Business Contacts in Personal Folders" is created. This tends to
congest the Navigation Pane (which is a pain). Can I get rid of the
duplicates? If I delete a duplicate folder currently, the original is
duplicated as well! All I want is a less cluttered Navigation Pane. Secondly,
in a previous version of Outlook I could "hierarchically" store the contacts
folders under relevant groups and it would be apparent in the Navigation Pane
(I think). Can this be achieved with Outlook 2003?

Reply to this Message

Brian Tillman - 30 Oct 2007 14:09 GMT

> In Outlook 2003: Each time I create a new Contacts folder, such as
> "Business Contacts"; it is listed in the Navigation Pane and
> automatically, a duplicate called "Business Contacts in Personal
> Folders" is created. This tends to congest the Navigation Pane (which
> is a pain). Can I get rid of the duplicates?

It sounds as though you have a corrupt mail profile. Click File>Data File
Management and see how many PSTs are listed. If only one is shown, then
it's time to create a new mail profile.
http://www.howto-outlook.com/faq/newprofile.htm

Signature

Brian Tillman [MVP-Outlook]

Reply to this Message