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MS Office Forum / Outlook / Contacts / November 2007JEP - Rules and Alerts
I have used Rules and Alerts very successfully. Recently when I went to edit one of the rules, I clicked on the FROM PEOPLE OR DISTRIBUTION LIST and it does not bring up my Contacts but gives a message that the address file has been moved or deleted. I don't remeber doing either but I suppose I might have, more likely deleted it when I saw 2 Contact folders in the Navigation Pane. In the past when I clicked on FROM PEOPLE OR DISTRIBUTION LIST it brought up a Contacts Pane with all my Contact's email addresses. Also, I should mention, that my Contacts are still readily avaiable in the regular Outlook program. Anyway to get this message to leave so I can add new email addresses to already created Rules? Thanks pre-emptively for your help.  SignatureJack da Shack > I have used Rules and Alerts very successfully. Recently when I went > to edit one of the rules, I clicked on the FROM PEOPLE OR [quoted text clipped - 8 lines] > new email addresses to already created Rules? Thanks pre-emptively > for your help. You have a bogus contacts folder configured in your Outlook Address Book service. Close Outlook and use the Mail applet in Control Panel to correct the problem. Exactly how, though, is version-specific and you decided your Outlook version was unimportant enough to mention. SignatureBrian Tillman [MVP-Outlook] That would be XP. And after going to Control Panel/Mail, if that is correct, there is buttons for E-mail Accounts - Data Files - Show Profiles. Pardon if I have not been correct to this point, and thanks! SignatureJack da Shack > > I have used Rules and Alerts very successfully. Recently when I went > > to edit one of the rules, I clicked on the FROM PEOPLE OR [quoted text clipped - 13 lines] > the problem. Exactly how, though, is version-specific and you decided your > Outlook version was unimportant enough to mention. > That would be XP. Outlook 2002, then. > And after going to Control Panel/Mail, if that is > correct, there is buttons for E-mail Accounts - Data Files - Show > Profiles. If you have only one profile, click E-mail Accounts. If you have more than one profile, click Show Profiles, select your profile and click Properties, then cluick E-mail Accounts. Select the radio button labeled "View or change existing directories or address books" (the bottom one) and click Next. Select the Outlook Address Book service and click Change. Remove the bogus entry there. You will have to stop and restart Outlook for the change to take effect. SignatureBrian Tillman [MVP-Outlook] Thanks for your patience and success here! It was mildly frightening to delete since the 2 Contact Address entires were identical and I feared deleteing the wrong one. But having proceeded and restarting Outlook it has corrected. Again, many thanks! SignatureJack da Shack > > That would be XP. > [quoted text clipped - 11 lines] > bogus entry there. You will have to stop and restart Outlook for the change > to take effect. |
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