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MS Office Forum / Outlook / Contacts / November 2007

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Outlook 2003 will not connect to vista

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Art - 14 Nov 2007 23:17 GMT
New pc with Vista. Hotmail connects OK. Outlook start error message: "the
connection to the microsoft exchange server is unavailable" How is this
possibe when hotmail can find the server? How can i fix the outlook internet
connection?
Russ Valentine [MVP-Outlook] - 15 Nov 2007 02:34 GMT
You failed to state how you configured Outlook's accounts. I'd wager you did
so incorrectly.
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Russ Valentine
[MVP-Outlook]

> New pc with Vista. Hotmail connects OK. Outlook start error message: "the
> connection to the microsoft exchange server is unavailable" How is this
> possibe when hotmail can find the server? How can i fix the outlook
> internet
> connection?
Art - 15 Nov 2007 03:09 GMT
Outlook was configured exactly as my laptop running outlook on windows xp

> You failed to state how you configured Outlook's accounts. I'd wager you did
> so incorrectly.
[quoted text clipped - 3 lines]
> > internet
> > connection?
Russ Valentine [MVP-Outlook] - 15 Nov 2007 10:49 GMT
That tells us nothing. Does your laptop connect to an Exchange server? Does
your desktop? You configured it to by adding an Exchange account.
Signature

Russ Valentine
[MVP-Outlook]

> Outlook was configured exactly as my laptop running outlook on windows xp
>
[quoted text clipped - 7 lines]
>> > internet
>> > connection?
Art - 15 Nov 2007 15:35 GMT
I reconfigured the connection (no exchange server and didn't know what that
was) Runs well - thanks
Art

> That tells us nothing. Does your laptop connect to an Exchange server? Does
> your desktop? You configured it to by adding an Exchange account.
[quoted text clipped - 9 lines]
> >> > internet
> >> > connection?
Russ Valentine [MVP-Outlook] - 15 Nov 2007 15:50 GMT
At some point someone must have tried to add an Exchange account to this
profile. It's easy to do by mistake when first configuring Outlook.
Signature

Russ Valentine
[MVP-Outlook]

>I reconfigured the connection (no exchange server and didn't know what that
> was) Runs well - thanks
[quoted text clipped - 17 lines]
>> >> > internet
>> >> > connection?
Gordon - 15 Nov 2007 08:50 GMT
> New pc with Vista. Hotmail connects OK. Outlook start error message: "the
> connection to the microsoft exchange server is unavailable"

And do you HAVE an exchange server email account?

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