Addressbook

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Julsie - 21 Nov 2007 06:06 GMT

I seem to have "lost" my address book, so that when I want to send an e-mail
and I do not remember the e-mail address, my address book comes up as empty
and the only way that I can send a letter then is via my contacts which is a
bit of a nuisance. I don't know what happened to my address book or how to
get it back again!.

Assistance would be appreciated

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Russ Valentine [MVP-Outlook] - 21 Nov 2007 11:45 GMT

Outlook version and steps used to disconnect your address service would be a
pre-requisite for an answer. There is abundant information you can find on
how you configure the address book service posted here every day and in the
KB:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

Signature

Russ Valentine
[MVP-Outlook]

>I seem to have "lost" my address book, so that when I want to send an
>e-mail
[quoted text clipped - 6 lines]
>
> Assistance would be appreciated

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Julsie - 21 Nov 2007 22:38 GMT

Thank you for your reply. I followed the instructions according to the
article that you refer to and when I eventually get to "set this folder as an
e-mail address book" it is greyed out.

Where to now?

> Outlook version and steps used to disconnect your address service would be a
> pre-requisite for an answer. There is abundant information you can find on
[quoted text clipped - 12 lines]
> >
> > Assistance would be appreciated

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Russ Valentine [MVP-Outlook] - 21 Nov 2007 23:25 GMT

Might want to provide the rest of the information I requested. No one can
provide help in a newsgroup without the requisite information. In general,
when you can't select the option to designate a folder as an email address
book, it means you haven't added the Outlook Address Book Service to your
profile.

Signature

Russ Valentine
[MVP-Outlook]

> Thank you for your reply. I followed the instructions according to the
> article that you refer to and when I eventually get to "set this folder as
[quoted text clipped - 24 lines]
>> >
>> > Assistance would be appreciated

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