You must first enter a valid email address for this contact before Outlook can send mail to it

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Brooks - 25 Nov 2007 22:02 GMT

Version: Outlook 2003

I imported an medium size address book from Thunderbird via a CSV
file. Whenever I choose new message to this contact, I get the error
as listed above:

You must first enter a valid email address for this contact before
Outlook can send mail to it

I have tried top open the record in question and then save, but I
still get this error. How can I resolve this, if possible?

Thanks, Brooks

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Russ Valentine [MVP-Outlook] - 25 Nov 2007 22:16 GMT

Have you checked to see that you mapped your fields correctly and that the
email field for these Contacts contain a valid, resolved electronic address?
That error message tells you they do not.

Signature

Russ Valentine
[MVP-Outlook]

> Version: Outlook 2003
>
[quoted text clipped - 9 lines]
>
> Thanks, Brooks

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Brooks - 25 Nov 2007 22:42 GMT

Russ:

I figured out a work around, the field indeed mapped to the email
address field.

What I have done that seems to resolve my issue is the following:

Open a contact.

Double click into the actual email address, which opens the email
properties.

I change or modify the internet format field, even just adjust it to
the default choice of "Let outlook decide the best sending format"

select OK.

Then the right click command for sending a new message to the contact
works like a charm. When they imported, the name must not be
associated with the email address.

Regards,
Brooks

On Nov 25, 5:16 pm, "Russ Valentine [MVP-Outlook]" <russ...@gmail.com>
wrote:

> Have you checked to see that you mapped your fields correctly and that the
> email field for these Contacts contain a valid, resolved electronic address?
[quoted text clipped - 15 lines]
>
> > Thanks, Brooks

Reply to this Message

Russ Valentine [MVP-Outlook] - 26 Nov 2007 02:48 GMT

Importing never resolves the addresses. That was your problem.

Signature

Russ Valentine
[MVP-Outlook]

> Russ:
>
[quoted text clipped - 43 lines]
>>
>> > Thanks, Brooks

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Meg84 - 20 Feb 2008 19:38 GMT

I am getting the same error from outlook. I have imported over 600 contacts
as I work for an organization with many members and cringe at the thought of
having to manually open each one and change email settings for this feature
to work. There must be a solution that can be applied en mass. Does anyone
have an answer?

> Importing never resolves the addresses. That was your problem.
> > Russ:
[quoted text clipped - 44 lines]
> >>
> >> > Thanks, Brooks

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