Add contacts to distribution list not showing up

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GregCO - 06 Dec 2007 22:41 GMT

Hi,
I'm in Outlook 2003, go into Contacts, double click on a distribution
list, add 2 contacts, Save and Close. Double click again to check --
contacts are there.
Click on New Mail Message, put Distribution List in the To: field and send
the message. The newly added contacts were not on it. This happened when I
removed a contact as well.

So I click on New Mail Message, add the Distribution List in the To:
field, right click and select Properties. The added (or removed) names are
not there. I add them again, and click Save and Close. Now they are on the
list.

Any ideas why this is happening? This is on a home PC with Windows XP Home.

thanks
greg

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Russ Valentine [MVP-Outlook] - 07 Dec 2007 01:30 GMT

Not enough information. State precisely how you are selecting the DL as a
recipient.

Signature

Russ Valentine
[MVP-Outlook]

> Hi,
> I'm in Outlook 2003, go into Contacts, double click on a distribution
[quoted text clipped - 17 lines]
> thanks
> greg

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GregCO - 07 Dec 2007 02:28 GMT

Hi Russ,
In the "New Mail Message" window, in the "To:" field, I type in the name
of the distribution list. At that point, I can continue, or right click and
select "Properties" to see the names on the list. This differs from the DL
if I go to "Contacts" and double click the DL. It's almost like it was
cached somewhere...does this make sense?

thanks
greg

> Not enough information. State precisely how you are selecting the DL as a
> recipient.
[quoted text clipped - 19 lines]
> > thanks
> > greg

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Brian Tillman - 07 Dec 2007 02:48 GMT

> In the "New Mail Message" window, in the "To:" field, I type in the
> name of the distribution list. At that point, I can continue, or
> right click and select "Properties" to see the names on the list.
> This differs from the DL if I go to "Contacts" and double click the
> DL. It's almost like it was cached somewhere...does this make sense?

That's because it is cached. Instead of accepting the value that pops up in
the autocompletion list, click To and select it from the Contacts folder in
the Address Book. Alternatively, when it pops up, delete it from the cache
(by selecting it with your arrow keys and pressing Delete), then finish
typing the name, pressing Ctrl-K when done.

Signature

Brian Tillman [MVP-Outlook]

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GregCO - 07 Dec 2007 13:41 GMT

Thanks Brian. Strange I hadn't run into that one before. I appreciate the
help.

greg

> > In the "New Mail Message" window, in the "To:" field, I type in the
> > name of the distribution list. At that point, I can continue, or
[quoted text clipped - 7 lines]
> (by selecting it with your arrow keys and pressing Delete), then finish
> typing the name, pressing Ctrl-K when done.

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