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MS Office Forum / Outlook / Contacts / December 2007

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My Contacts and Address Lists are out of sinc since I reformatted

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cincydarryl - 14 Dec 2007 17:53 GMT
In the last several days, I had to reformat my PC, but I saved my
Outlook/archive.pst files to disk then back to a Backup Folder on my C: drive.
When I was all done and updated, I copied both of them back in place and all
is fine with my 'Contacts' (and Mail/Calendar/Tasks, etc...) but I have no
Addresses to forward emails to when I open up a new email msg or try to
forward one.  It says the Address List could not be displayed.  That it may
have been moved or deleted, etc...get help from MS Help...)
Can anyone help?
Thanks!
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cincydarryl

Brian Tillman - 14 Dec 2007 19:02 GMT
> In the last several days, I had to reformat my PC, but I saved my
> Outlook/archive.pst files to disk then back to a Backup Folder on my
[quoted text clipped - 4 lines]
> not be displayed.  That it may have been moved or deleted, etc...get
> help from MS Help...)

You have a misconfigured Outlook Address Book service because you overwrote
and existing PST.  Remove the OAB service from your mail profile, stop and
restart Outlook, and add it back in again.
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Brian Tillman [MVP-Outlook]

cincydarryl - 14 Dec 2007 19:19 GMT
YOU ARE AMAZING!  THANK YOU SOOOO MUCH!
All is well in the world again!  Well, my world anyway!
Thanks Brian!
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cincydarryl

> > In the last several days, I had to reformat my PC, but I saved my
> > Outlook/archive.pst files to disk then back to a Backup Folder on my
[quoted text clipped - 8 lines]
> and existing PST.  Remove the OAB service from your mail profile, stop and
> restart Outlook, and add it back in again.
Brian Tillman - 14 Dec 2007 21:38 GMT
> YOU ARE AMAZING!  THANK YOU SOOOO MUCH!
> All is well in the world again!  Well, my world anyway!
> Thanks Brian!

You're welcome.
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Brian Tillman [MVP-Outlook]


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