Outlook contact list lost or insufficient privilege

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RUZZIN - 16 Dec 2007 15:11 GMT

I have lost the ability to use my address book to send e-mail messages.

I use office 2003, and recently had my hard drive crash and restored.
Since then, I cannot click on the 'to' in outlook and have my contact choices
appear.[can't add them to my e-mail].

Outlook gives me an error message that reads. " The address list could not
be displayed. The contacts folder associated with this address list could
not be opened; it may have been moved or deleted, or you do not have
permissions."

when i click on the contacts, i can see all the information is there, but
its a hassle to use it as a reference, then manually type in the e-mail
address. Where do I look to get these connected again?

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PASTOR RUZZIN

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Russ Valentine [MVP-Outlook] - 16 Dec 2007 16:30 GMT

Posted here every day. It is not unusual for the Outlook Address Book to
“lose track” of the connection to its Contacts Folder when you move or
import your PST or update your Outlook version or operating system. Use the
following steps to reset the connection. Note that in some instances you may
actually have to remove the Outlook Address Book completely from your
Profile, close Outlook, and then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or change
existing directories or address book. Is the Outlook Address Book present?
If it isn't listed, add it and close and restart Outlook. If it is listed,
then remove it and close then restart Outlook and repeat these steps to add
it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

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Russ Valentine
[MVP-Outlook]

>
> I have lost the ability to use my address book to send e-mail messages.
[quoted text clipped - 12 lines]
> its a hassle to use it as a reference, then manually type in the e-mail
> address. Where do I look to get these connected again?

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