Email address auto-complete is intermittent

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toby@wareagle.ws - 18 Dec 2007 01:35 GMT

I have outlook 2003 SP3 fresh install

My autosuggest works until I reboot. I cannot find a nk2 file
anywhere on my system. I can do a new email and put in an address
which outlook remembers until I reboot and it starts again as if the
cache has been wiped.

Any help would be great.

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Russ Valentine [MVP-Outlook] - 18 Dec 2007 02:04 GMT

You do have an NK2 file. You must not have searched correctly.
Outlook's autocompletion function is very fragile and often stops working.
You'll have to create a new profile to get it working again--for a while.

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Russ Valentine
[MVP-Outlook]

>I have outlook 2003 SP3 fresh install
>
[quoted text clipped - 4 lines]
>
> Any help would be great.

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Brian Tillman - 22 Dec 2007 16:32 GMT

> I have outlook 2003 SP3 fresh install
>
> My autosuggest works until I reboot. I cannot find a nk2 file
> anywhere on my system.

Open Windows Explorer and enter

%AppData%\Microsoft\Outlook

in the Address field. Click Go. You'll see the NK2 file there.

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Brian Tillman [MVP-Outlook]

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