outlook journal in exchange environment

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Tom Dawson - 13 Nov 2003 21:46 GMT

is there a way to set the journal flag to contacts that
reside in a public contact folder on an exhange network -
when i go to Tools - Options - Journal Options - only
those contacts in the private local folder shows up

thanks

tom

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Sue Mosher [MVP] - 13 Nov 2003 23:02 GMT

Outlook does not provide any built-in simple mechanism for maintaining a public journal. See http://www.slipstick.com/journal/pubjournal.htm for a discussion of this issue and possible solutions.

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Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> is there a way to set the journal flag to contacts that
> reside in a public contact folder on an exhange network -
[quoted text clipped - 4 lines]
>
> tom

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Tom Dawson - 14 Nov 2003 03:24 GMT

thanks - do you know if the new 2003 or the MS CRM
addresses this shortcoming - i know of so many companies
trying desperately to replace other Client Contact apps
with Outlook....

thanks again

tom

>-----Original Message-----
>Outlook does not provide any built-in simple mechanism for maintaining a public journal. See

http://www.slipstick.com/journal/pubjournal.htm for a
discussion of this issue and possible solutions.

>> is there a way to set the journal flag to contacts that
>> reside in a public contact folder on an exhange network -
[quoted text clipped - 5 lines]
>> tom
>.

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Sue Mosher [MVP] - 14 Nov 2003 12:44 GMT

MS CRM does provide some automatic mail tracking ability when used with Exchange, but the Outlook integration is not the centerpiece of the application, so you'll want to look at it closely to see if it fits the bill.

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> thanks - do you know if the new 2003 or the MS CRM
> addresses this shortcoming - i know of so many companies
[quoted text clipped - 24 lines]
> >> tom
> >.

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