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MS Office Forum / Outlook / Contacts / January 2008

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Contact folders and Address books.

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dannyb - 10 Jan 2008 21:16 GMT
I don't seem to have any address books that are connected with anything in
the new outlook  program since upgrading to a new computer running VISTA.
They show up in contacts though. If I try to send an email by clicking New,
and then Mail Message, this opens the Untitled - Message (HTML) window. When
I click on "To" I get the Select Names window and there are no Address books
in the drop down list to choose from. None of them are currently outlook
address books and the "show this as an outlook address books" option is
greyed out on all of them. I have gone through the step by steps attempting
to add a new address book but it tells me that another cannot be created, and
when I attempt to remove it, it is greyed out? How can I make this work?
Russ Valentine [MVP-Outlook] - 10 Jan 2008 21:38 GMT
To what version of Outlook are you referring? How did you migrate your
Outlook data to this installation? How did you configure the Outlook Address
Book Service?
Signature

Russ Valentine
[MVP-Outlook]

>I don't seem to have any address books that are connected with anything in
> the new outlook  program since upgrading to a new computer running VISTA.
[quoted text clipped - 11 lines]
> and
> when I attempt to remove it, it is greyed out? How can I make this work?
dannyb - 11 Jan 2008 19:53 GMT
Hi Russ,
I believe I had outlook 2003 on my XP machine and Office Professional with
Outlook 2007 on the new Vista machine. I migrated the data using a BELKIN
Easy Transfer Cable for Windows Vista. I guess that I configured the Outlook
Address Book Service in a way that does not work.

> To what version of Outlook are you referring? How did you migrate your
> Outlook data to this installation? How did you configure the Outlook Address
[quoted text clipped - 14 lines]
> > and
> > when I attempt to remove it, it is greyed out? How can I make this work?
Russ Valentine [MVP-Outlook] - 11 Jan 2008 21:13 GMT
Indeed. You will find many posts here that tell you that Windows Easy
Transfer creates a corrupt Outlook profile to which you cannot add the
Outlook Address Book Service. You must create a new profile from scratch,
then connect it to your Outlook Data file using a supported method. Then you
can configure the Outlook Address Book to display your Contacts Folder.
Signature

Russ Valentine
[MVP-Outlook]

> Hi Russ,
> I believe I had outlook 2003 on my XP machine and Office Professional with
[quoted text clipped - 27 lines]
>> > when I attempt to remove it, it is greyed out? How can I make this
>> > work?
dannyb - 12 Jan 2008 00:01 GMT
Hi Russ
What do you mean by "a supported method"?
dannyb

> Indeed. You will find many posts here that tell you that Windows Easy
> Transfer creates a corrupt Outlook profile to which you cannot add the
[quoted text clipped - 32 lines]
> >> > when I attempt to remove it, it is greyed out? How can I make this
> >> > work?
dannyb - 12 Jan 2008 00:44 GMT
I have created a new profile but get nothing from "connect new profile to
outlook data file" on this site??

> Hi Russ
> What do you mean by "a supported method"?
[quoted text clipped - 36 lines]
> > >> > when I attempt to remove it, it is greyed out? How can I make this
> > >> > work?
dannyb - 12 Jan 2008 01:53 GMT
Hi Russ
I went to "http://www.howto-outlook.com/faq/vistaupgrade.htm" as you
suggested to JimmyP and re-installed Office pro 2007. Now none of my history
shows in outlook. How do I fix this?
dannyb

> I have created a new profile but get nothing from "connect new profile to
> outlook data file" on this site??
[quoted text clipped - 39 lines]
> > > >> > when I attempt to remove it, it is greyed out? How can I make this
> > > >> > work?
Russ Valentine [MVP-Outlook] - 12 Jan 2008 03:10 GMT
The one we've posted here countless times: Open the file in Outlook, then
set it as your default. Restart Outlook and close the new, empty PST file
Outlook created with the new profile.
Signature

Russ Valentine
[MVP-Outlook]

> Hi Russ
> What do you mean by "a supported method"?
[quoted text clipped - 44 lines]
>> >> > when I attempt to remove it, it is greyed out? How can I make this
>> >> > work?
dannyb - 13 Jan 2008 23:00 GMT
Thanks Russ,
You folks are smokin!!! I hope you get paid for this gig, or at least you
get credits or something towards your carear and /or employment.
dannykb

> The one we've posted here countless times: Open the file in Outlook, then
> set it as your default. Restart Outlook and close the new, empty PST file
[quoted text clipped - 47 lines]
> >> >> > when I attempt to remove it, it is greyed out? How can I make this
> >> >> > work?
Russ Valentine [MVP-Outlook] - 14 Jan 2008 00:10 GMT
You're welcome. As for the rest, none applies. What makes NNTP (newsgroups)
special is that everyone who posts answers here is an uncompensated
volunteer. Most of what I know I learned for someone who answered my
question. I just pass information along. You can do the same.
Signature

Russ Valentine
[MVP-Outlook]

> Thanks Russ,
> You folks are smokin!!! I hope you get paid for this gig, or at least you
[quoted text clipped - 61 lines]
>> >> >> > this
>> >> >> > work?
 
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