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MS Office Forum / Outlook / Contacts / January 2008"new message to contact" does not exist !!
In my OL2007 I don't have Actions>"new message to contact" (even when I select a category or a contact). It is not even grayed out, it simply does not show up there... Any ideas ? Already answered. No need to post more than once.  SignatureRuss Valentine [MVP-Outlook] > In my OL2007 I don't have > Actions>"new message to contact" > (even when I select a category or a contact). > It is not even grayed out, it simply does not show up there... > Any ideas ? I'm sorry, Russ, I wanted to create a new topic, but couldn't then figured out that I couldn't delete my first posting ... You told me that I should look in the "create" flyout. But for me, there is only "new task for contact" and "new journal entry for contact". I have searched this group extensively, but could only find those topics dealing with "DL from categories" where "new message to contact" is provided as a solution. But I am missing this in my "actions" menu. Thanks so much for your help! > Already answered. No need to post more than once. > -- [quoted text clipped - 5 lines] > > It is not even grayed out, it simply does not show up there... > > Any ideas ? Any Outlook profile that has a valid mail transport will also have a "New Message to Contact" option in that flyout when you have selected a valid Contact that has a resolved electronic address. SignatureRuss Valentine [MVP-Outlook] > I'm sorry, Russ, I wanted to create a new topic, but couldn't then > figured out that I couldn't delete my first posting ... [quoted text clipped - 19 lines] >> > It is not even grayed out, it simply does not show up there... >> > Any ideas ? Thanks for helping! Yes, I made sure that the contact has a correct email address (that's a resolved electronic address,no?). And I guess, I have a valid mail transport. How can I verify this? At least I can go into my mail folder and click on new message, and an empty message pops up. No problem in that respect. I will verify everything you tell me, but to me, it does not seem obvious why I can create a new email in my email folder, whereas in my contacts, I cannot "actions>>create>>new message to contact" ! Any help would be much appreciated. Thanks. > Any Outlook profile that has a valid mail transport will also have a "New > Message to Contact" option in that flyout when you have selected a valid [quoted text clipped - 25 lines] > >> > It is not even grayed out, it simply does not show up there... > >> > Any ideas ? Something is wrong with your profile. Everyone else has this option. Repair your installation or reset your toolbar. SignatureRuss Valentine [MVP-Outlook] > Thanks for helping! > [quoted text clipped - 39 lines] >> >> > It is not even grayed out, it simply does not show up there... >> >> > Any ideas ? I did tools>customize>toolbars and reset the toolbars "standard", "advanced" and "menu bar". Without any change. It is still not there. Please note also, that when I go into tools>customize>commands and choose the category "actions" I have a whole lot of commands there, but not "new message to contact". I have already re-installed Outlook. Same situation. I don't use Outlook as my mail client, I have another one, if that is of any importance. thanks for helping. > Something is wrong with your profile. Everyone else has this option. Repair > your installation or reset your toolbar. [quoted text clipped - 44 lines] > >> >> > It is not even grayed out, it simply does not show up there... > >> >> > Any ideas ? Then what is your question? If you don't use Outlook as your mail client, why would you have or need a "New message to Contact" option? Why would you expect one? I already asked you if you used Outlook for your mail transport. SignatureRuss Valentine [MVP-Outlook] >I did tools>customize>toolbars and reset the toolbars "standard", > "advanced" and "menu bar". Without any change. It is still not there. [quoted text clipped - 58 lines] >> >> >> > It is not even grayed out, it simply does not show up there... >> >> >> > Any ideas ? And I already replied to you regarding the mail transport. My answer was: > >> > And I guess, I have a valid mail transport. How can I verify this? At > >> > least I can go into my mail folder and click on new message, and an > >> > empty message pops up. No problem in that respect. When asking how can I verify this, I didn't receive an answer. Sorry. I only said, that I normally use another mail client, as an information when chasing the error. But I didn't imply, that I don't need the mail functions of Outlook at all. In this case, for example, I need the "new message to contact" for the following reason: Conforming to what is often suggested by Outlook- MVPs, I avoid DL and rather stick to categories. So, if I want to write a mail to a category - instead of a DL - I sort by category, select a category and would then like to click on "new message to contact", as it is suggested a lot of times in this forum. There are also a couple of other reasons, why I'd need the "new message to contact" menu command. I would be very thankful, if you or someone else has an idea as to why "new message to contact" is missing. > Then what is your question? If you don't use Outlook as your mail client, > why would you have or need a "New message to Contact" option? Why would you [quoted text clipped - 65 lines] > >> >> >> > It is not even grayed out, it simply does not show up there... > >> >> >> > Any ideas ? I already answered you. I told you there will be no such item until you have Outlook configured as your email client. SignatureRuss Valentine [MVP-Outlook] > And I already replied to you regarding the mail transport. My answer > was: [quoted text clipped - 97 lines] >> >> >> >> > It is not even grayed out, it simply does not show up there... >> >> >> >> > Any ideas ? My answer to this was: > >> > And I guess, I have a valid mail transport. How can I verify this? Anyway, I have reinstalled Outlook and configured my mail account. Still, I don't have "new message to contact". Any other ideas? On Jan 17, 12:50 pm, "Russ Valentine [MVP-Outlook]" <russ...@gmail.com> wrote: > I already answered you. I told you there will be no such item until you have > Outlook configured as your email client. [quoted text clipped - 113 lines] > >> >> >> >> > It is not even grayed out, it simply does not show up there... > >> >> >> >> > Any ideas ? Nope. Never seen it. SignatureRuss Valentine [MVP-Outlook] > My answer to this was: >> >> > And I guess, I have a valid mail transport. How can I verify this? [quoted text clipped - 140 lines] >> >> >> >> >> > there... >> >> >> >> >> > Any ideas ?
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