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MS Office Forum / Outlook / Contacts / February 2008

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E-mail "stuck" in Outbox in OL 07

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ajclayman@gmail.com - 24 Jan 2008 02:34 GMT
Got new PC in August.
Did Easy Transfer to get contacts/e-mails into OL 07.  Worked fine.
PC crashed 2 weeks ago.
Got new Main Hard Drive (running 2nd RAID drive)
Manually imported .pst files into OL 07 from non-fried RAID drive.
E-mail addresses from address book "hang" in outbox going nowhere.
Manually typed in ones go fine.

Please describe in lay-terms the steps I need to take to rememdy this
problem  Thanks a bunch.

Amy :)
Russ Valentine [MVP-Outlook] - 24 Jan 2008 03:25 GMT
You never use Easy Transfer with Outlook.
You never import Outlook data files.
You open Outlook files in Outlook. Instructions to follow:
1. File > Open > Outlook Data File...

Signature

Russ Valentine
[MVP-Outlook]

> Got new PC in August.
> Did Easy Transfer to get contacts/e-mails into OL 07.  Worked fine.
[quoted text clipped - 8 lines]
>
> Amy :)
ajclayman@gmail.com - 24 Jan 2008 12:23 GMT
On Jan 23, 10:25 pm, "Russ Valentine [MVP-Outlook]"
<russ...@gmail.com> wrote:
> You never use Easy Transfer with Outlook.
> You never import Outlook data files.
[quoted text clipped - 21 lines]
>
> - Show quoted text -

OK, but do I start by deleting ALL my contacts I have right now?
THEN, do I have to set up my e-mail accounts again?  Again, I'm PC
lieterate for the most part, but I do need need lay terms step by
stpe.  Thanks so much for your time and hlp!

Amy :)
Brian Tillman - 24 Jan 2008 13:12 GMT
> OK, but do I start by deleting ALL my contacts I have right now?
> THEN, do I have to set up my e-mail accounts again?  Again, I'm PC
> lieterate for the most part, but I do need need lay terms step by
> stpe.  Thanks so much for your time and hlp!

Don't delete anything.  Don't import anything.  Your easiest approach might
be to create a new mail profile and reuse your existing, original PST.
http://www.howto-outlook.com/faq/newprofile.htm .  Make sure you get into
the habit of creating backups.
http://www.howto-outlook.com/howto/backupandrestore.htm
Signature

Brian Tillman [MVP-Outlook]

ajclayman@gmail.com - 26 Jan 2008 01:27 GMT
> ajclay...@gmail.com <ajclay...@gmail.com> wrote:
> > OK, but do I start by deleting ALL my contacts I have right now?
[quoted text clipped - 7 lines]
> --
> Brian Tillman [MVP-Outlook]

I did it.  It seems to be working OK right now, so thanks so much!
I really appreciate your help..

Best regards,

amy :)
ajclayman@gmail.com - 26 Jan 2008 17:56 GMT
> ajclay...@gmail.com <ajclay...@gmail.com> wrote:
> > OK, but do I start by deleting ALL my contacts I have right now?
[quoted text clipped - 7 lines]
> --
> Brian Tillman [MVP-Outlook]

Well, I though it was taken care of, but when I went to send a message
to several ppl in my address book, the message still got "stuck" in
the outbox and the little "mail" icon in my lower right system tray
was blinking over and over as if it was trying to send over and over
again.  Any ideas for this, besdies what we have tried already?
Milly Staples [MVP - Outlook] - 27 Jan 2008 00:55 GMT
Try this.  Display your contacts in a phone list view.  Select all and drag to your inbox.  A new mail message will be created with all of your contacts email addresses.  Again, select all in the To field and then press Alt+K to resolve them all.  Close the message and do not save.

Now try to send a new mail message.

Signature

Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  All
unsolicited mail sent to my personal account will be deleted without
reading.  

After furious head scratching, ajclayman@gmail.com asked:

|| ajclay...@gmail.com <ajclay...@gmail.com> wrote:
||| OK, but do I start by deleting ALL my contacts I have right now?
[quoted text clipped - 15 lines]
| was blinking over and over as if it was trying to send over and over
| again.  Any ideas for this, besdies what we have tried already?
ajclayman@gmail.com - 28 Jan 2008 01:40 GMT
> Try this.  Display your contacts in a phone list view.  Select all and drag to your inbox.  A new mail message will be created with all of your contacts email addresses.  Again, select all in the To field and then press Alt+K to resolve them all.  Close the message and do not save.
>
[quoted text clipped - 27 lines]
> | was blinking over and over as if it was trying to send over and over
> | again.  Any ideas for this, besdies what we have tried already?

Nope...didn't work either.  Still stuck and still doing the crazy
blinking action.

When I type in my addresses manually in the TO field t however many
recipients, it's fine.  It's only when I try to access the address
book feature that this happens.

Any other ideas?  Thanks for your help...

Amy :)
ajclayman@gmail.com - 01 Feb 2008 15:34 GMT
> Try this.  Display your contacts in a phone list view.  Select all and drag to your inbox.  A new mail message will be created with all of your contacts email addresses.  Again, select all in the To field and then press Alt+K to resolve them all.  Close the message and do not save.
>
[quoted text clipped - 27 lines]
> | was blinking over and over as if it was trying to send over and over
> | again.  Any ideas for this, besdies what we have tried already?

Anyone have any other ideas to rememdy this problem?  Non of the
"fixes" have worked so far...thanks!
Brian Tillman - 01 Feb 2008 22:04 GMT
> Anyone have any other ideas to rememdy this problem?  Non of the
> "fixes" have worked so far...thanks!

It seems apparent that you have something misconfigured, but there's no way
for us to tell exactly what that might be without being able to see your PC.
The only remaining advice is to "start over and be VERY careful to enter the
correct data."
Signature

Brian Tillman [MVP-Outlook]

 
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