Outlook.pst file error in Outlook 2000

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robinp - 02 Feb 2008 18:54 GMT

I cannot open the contact file in outlook 2000. Get error message "errors in
file .... run inbox repair tool". Ran inbox repair and at 68% of phase 1
error message directed to run scandisk tool. Ran scandisk / checkdisk,
re-ran inbox repair and still failed at 68% of phase 1. outlook.pst is >2g
(<500kb). Have contacts intact on PDA but cannot hotsync back into outlook
..... help ...... thanks.

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Russ Valentine [MVP-Outlook] - 03 Feb 2008 12:33 GMT

Reconcile your post: "outlook.pst is >2g (<500kb)"

Signature

Russ Valentine
[MVP-Outlook]

>I cannot open the contact file in outlook 2000. Get error message "errors
>in
[quoted text clipped - 5 lines]
> outlook
> ..... help ...... thanks.

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robinp - 03 Feb 2008 18:25 GMT

what I meant was that the outlook.pst file is less than 2gig so truncating
the file is probably not the solution - I could be wrong, but have not tried
in fear of loosing some of the contacts .....

> Reconcile your post: "outlook.pst is >2g (<500kb)"
> >I cannot open the contact file in outlook 2000. Get error message "errors
[quoted text clipped - 6 lines]
> > outlook
> > ..... help ...... thanks.

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Russ Valentine [MVP-Outlook] - 03 Feb 2008 19:30 GMT

> is greater than, not less than. So what is it's size and why were you
> considering truncating it?

If continually alternating the Inbox Repair Tool with a scandisk utility
fails to repair the PST file, you can use the following tool to find out
what can be fixed:
http://officerecovery.com/outlook/index.htm
How did you manage to corrupt this file in the first place?

Signature

Russ Valentine
[MVP-Outlook]

> what I meant was that the outlook.pst file is less than 2gig so truncating
> the file is probably not the solution - I could be wrong, but have not
[quoted text clipped - 13 lines]
>> > outlook
>> > ..... help ...... thanks.

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robinp - 03 Feb 2008 21:07 GMT

size is less than 500kb.
I do not know what corrupted the file. The contact file became inaccessible
around Wednesday of last week.
Thanks for the link ... will give it a try and see what happens.
Sorry for the confusion re > and < ... my bad.

> > is greater than, not less than. So what is it's size and why were you
> > considering truncating it?
[quoted text clipped - 20 lines]
> >> > outlook
> >> > ..... help ...... thanks.

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Brian Tillman - 04 Feb 2008 13:40 GMT

> I cannot open the contact file in outlook 2000. Get error message
> "errors in file .... run inbox repair tool". Ran inbox repair and at
> 68% of phase 1 error message directed to run scandisk tool. Ran
> scandisk / checkdisk, re-ran inbox repair and still failed at 68% of
> phase 1. outlook.pst is >2g (<500kb). Have contacts intact on PDA
> but cannot hotsync back into outlook ..... help ...... thanks.

Right now, make a backup of your PDA. If you're using WIndows Mobile, you
should be able to run a backup from witrhin ActiveSync and using the backup
tool that is usually included with the PDA. Use both methods. Then create
a new PST in Outlook and make it your default. See if you can sync the PDA
and get the data back. If so, then copy from the old PST what you can.

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Brian Tillman [MVP-Outlook]

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