Outlook 2000 Contacts not updating with Windows Mobile 6

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rasinc - 02 Feb 2008 22:17 GMT

I have a new HTC 6800 pda and for some reason I cannot update the contacts on
my desktop. It will sync fine with my pda but I cannot add or delete or
modify any contact on my desktop. I have removed them from my pda several
times and removed the link between the two and it is still locked up.

I can delete them all using ActiveSync 4.5 from my pda and put them back
again but they have not been updatable on my desktop since I first starting
using it a couple of weeks ago. Any contact I add to my pda will not sync
with my desktop but at least I can add them to my pda. Any suggestions? TIA
rasinc

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Milly Staples [MVP - Outlook] - 03 Feb 2008 02:11 GMT

I don't think Windows Mobile 6 supports synching with Outlook 2000. You may want to post this to the microsoft.public.pocketpc.activesync to verify. I think it takes at least Outlook 2002.

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Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, rasinc asked:

| I have a new HTC 6800 pda and for some reason I cannot update the
| contacts on my desktop. It will sync fine with my pda but I cannot
[quoted text clipped - 7 lines]
| my pda will not sync with my desktop but at least I can add them to
| my pda. Any suggestions? TIA rasinc

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rasinc - 03 Feb 2008 04:21 GMT

Thanks but I would think that if it didn't work, then it wouldn't sync at
all, and leave my Desktop contacts alone. I will post on the activesync
newsgroup. Couldn't find one so I posted here. Thanks

> I don't think Windows Mobile 6 supports synching with Outlook 2000. You may want to post this to the microsoft.public.pocketpc.activesync to verify. I think it takes at least Outlook 2002.
>
[quoted text clipped - 9 lines]
> | my pda will not sync with my desktop but at least I can add them to
> | my pda. Any suggestions? TIA rasinc

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rasinc - 03 Feb 2008 13:59 GMT

Thanks again for the reply. I've posted in the other newsgroup to get an
answer but there still remains the issue that I cannot update my contacts on
my desktop regardless of syncing. Is there any way to unlock the contacts?
I remember a long time ago there being a special program that can reset the
main folders within a PST file. I just can't remember the command. I used
it when using a Palm for syncing and Outlook didn't know which folders were
the main ones. Any ideas on this part? TIA

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Brian Tillman - 04 Feb 2008 13:42 GMT

> Thanks again for the reply. I've posted in the other newsgroup to
> get an answer but there still remains the issue that I cannot update
[quoted text clipped - 4 lines]
> and Outlook didn't know which folders were the main ones. Any ideas
> on this part? TIA

Describe the exact symptoms, including any error messages that occur.

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Brian Tillman [MVP-Outlook]

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