Ughh! I don’t mean to sound exasperated but I am.  I get that it’s a view
only.  Diane I think your questions are on the right track but I feel like
I'm going in circles.  I still feel that we cannot solve this until you see
my dilemma in action.

Milly, your point is taken but what’s proper to you and proper to me is
different that’s why a picture is worth a thousand words.  However I
understand why you wouldn’t click on a link from a newsgroup so if you wanted
to see the picture that is worth a thousand words and much easier to
interpret.  One could go to youtube.com and search for key words “Microsoft
outlook address book woes” or “brainstewn,” too.  If you would have watched
the video you would fully understand my situation in a context that cannot be
misunderstood because writing so that all can interpret, is subjective.

Diane thanks for your patience:
I highlighted the folder then I clicked from top most menu Tools\options but
that’s not where you want me to be.
I click the icon next to the search bar with the words “search address
books” in gray.
I select tool\options and a window “Addressing” pops up with a tab called
addressing. I have three options that tab:
Show this address list first= Outlook Address Book
Keep Personal Addresses in= Outlook Address Book
When sending mail …. = there is only one item and it is “Outlook Address
Book.”
I highlight the one item “Outlook Address Book” I click the properties
button below the white box with the one item and a pop-up “Outlook Address
Book” with a “General” Tab appears.  In the General Tab are two lines:
Information = Personal Folders
Contact folder = Contacts
While the contacts folder under “All Outlook Items” is highlighted I see all
the contacts including Mr. Lami which only has three phone numbers and one
email address which is correctly formatted.
I right click the icon next to “Contacts” under “Outlook Folders” and see no
tools or options just properties, after selecting that I click the “outlook
address book” tab and in the tab “Contacts” and a box with a check in it with
the words: “Show this folder as an e-mail Address Book” but the box and words
are light gray, I can’t modify.  The name of the address book is “Outlook
Address Book.”
I’ve done very little modifying of the install since installed I don’t see
how BCM can affect this as I have done anything with it and that folder has
no contacts in it.  Plus I installed BCM after I imported contacts initially
so why would BCM affect Mr. Lami who has been in my address books for almost
a decade?  Please let me know if this is property formed questions and
description.