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MS Office Forum / Outlook / Contacts / February 2008

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Can't auto-suggest

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Yeo - 15 Feb 2008 03:05 GMT
Hi,

 I'm using Microsoft Office Outlook 2003 SP2. I understand that the
auto-suggest names in the "To" field of a new mail is on by default, but mine
doesn't work.

 Even after reading the online help, to carry out the following:

1. Go to Tools->Options->Preferences->E-mail Options->Advanced E-mail Options

2. Check "Suggest names while completing To, Cc, and Bcc fields" (which is
already checked by the way)

 Auto-suggesting still can't work.
 Can anyone help?

Regards,
Yeo
Russ Valentine [MVP-Outlook] - 15 Feb 2008 03:13 GMT
State how you think you have populated your autocompletion cache.
Signature

Russ Valentine
[MVP-Outlook]

> Hi,
>
[quoted text clipped - 16 lines]
> Regards,
> Yeo
Yeo - 15 Feb 2008 03:23 GMT
Each time I need to send a new e-mail, I will type in the reicipient's email
address in the To: field.
I hope that's what you are looking for if I understand correctly.

> State how you think you have populated your autocompletion cache.
> > Hi,
[quoted text clipped - 17 lines]
> > Regards,
> > Yeo
Russ Valentine [MVP-Outlook] - 15 Feb 2008 11:28 GMT
Have you sent enough messages to have populated a robust cache of names?
Does autocomplete remember a name within a given session?
Signature

Russ Valentine
[MVP-Outlook]

> Each time I need to send a new e-mail, I will type in the reicipient's
> email
[quoted text clipped - 24 lines]
>> > Regards,
>> > Yeo
Yeo - 16 Feb 2008 01:26 GMT
Yes, I've sent enough messages. I've been using this PC for a few years, and
it works fine, but after I've upgraded to a new PC, it stopped working.

And autocomplete does not remember a name within a given session.

> Have you sent enough messages to have populated a robust cache of names?
> Does autocomplete remember a name within a given session?
[quoted text clipped - 26 lines]
> >> > Regards,
> >> > Yeo
Russ Valentine [MVP-Outlook] - 16 Feb 2008 02:38 GMT
Then you haven't configured it correctly.
Signature

Russ Valentine
[MVP-Outlook]

> Yes, I've sent enough messages. I've been using this PC for a few years,
> and
[quoted text clipped - 34 lines]
>> >> > Regards,
>> >> > Yeo
Yeo - 17 Feb 2008 12:08 GMT
Besides checking "Suggest names while completing To, Cc, and Bcc fields",
what else do you think i've not configured properly?

thanks

> Then you haven't configured it correctly.
> > Yes, I've sent enough messages. I've been using this PC for a few years,
[quoted text clipped - 35 lines]
> >> >> > Regards,
> >> >> > Yeo
Russ Valentine [MVP-Outlook] - 17 Feb 2008 16:15 GMT
That should be all you need to do if your profile is working correctly. Try
creating a new profile.
Signature

Russ Valentine
[MVP-Outlook]

> Besides checking "Suggest names while completing To, Cc, and Bcc fields",
> what else do you think i've not configured properly?
[quoted text clipped - 45 lines]
>> >> >> > Regards,
>> >> >> > Yeo
 
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