I'm sure this probably isn't the right place to ask but I know I don't
know enough to ask intelligently so I wanted to get some basic questions
out of the way.

We have 10 users that all connect to our Exchange 2003 server using both
Outlook and Blackberries and they want to be able to get to customer
email addresses from our in-house work order system through that
"interface" just like our GAL. I manage the work order system so I'm a
little in the dark about the Exchange side of things, but the guy that
does that charges an arm and leg just to talk to him.

I could probably find a way to sync that data manually by having a user
click buttons once a week, once a day, once a month whenever but what
they'd really like to be able to do is have that "query live data".

I'm asking here because I could probably live with some solution in
Outlook (and install it 10 times) or maybe find some contact
synchronizing app to cross between an outlook only address book and the
GAL. I did look and I don't see any Exchange groups that jump out as
looking like they are relevant to contacts to ask if there is a way to
have Exchange read something directly from somewhere to do that?

Thanks in advance for any advice.

Matt Neimeyer