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MS Office Forum / Outlook / Contacts / March 2008exporting contacts
I have Vista Home and Outlook 2007 on a new computer. I can't export my contacts when I use the import/export function in the file menu. I create a csv (windows) file but I get an error message midway through the creation of the csv file saying that there is a problem with my IMAP and to retry later. I tried other export file forms, rebooted the computer, etc but still get the the same message. I have done this before with Outlook Express with no problems. Any suggestions? Thanks. > I have Vista Home and Outlook 2007 on a new computer. I can't > export my contacts when I use the import/export function in the file [quoted text clipped - 4 lines] > I have done this before with Outlook Express with no problems. Any > suggestions? Why do you think Outlook Express's behavior would have any bearing on how Outlook behaves? Since IMAP servers cannot contain contacts folders, I don't see how your account type could be affecting the issue or why you'd get a message about the IMAP server when trying to export contacts. Why are you trying to export the contacts? What is the goal?  SignatureBrian Tillman [MVP-Outlook] > > I have Vista Home and Outlook 2007 on a new computer. I can't > > export my contacts when I use the import/export function in the file [quoted text clipped - 12 lines] > the IMAP server when trying to export contacts. Why are you trying to > export the contacts? What is the goal? The message is that there is a MAPI error 08X0040600 and that I can't import/export, try again later. This happens about halfway through the exporting process. The file that is created is about half the size of the original. My reference to Express was that I had no problem before with this simple procedure. I want to create the file so that I can put my contacts into my Google account. Thanks. > The message is that there is a MAPI error 08X0040600 Oh. A typo. You wrote "IMAP" when you meant to write "MAPI". > and that I can't import/export, try again later. Have you tried Help>Office Diagnostics? Have you tried the Inbox Repair Tool? > The reference to Express is that I have done this before with > Express with no problems. But since Outlook Express doesn't have anything to do with Outlook, it's not germane. SignatureBrian Tillman [MVP-Outlook] > > I have Vista Home and Outlook 2007 on a new computer. I can't > > export my contacts when I use the import/export function in the file [quoted text clipped - 12 lines] > the IMAP server when trying to export contacts. Why are you trying to > export the contacts? What is the goal? The message is that an error occurred while importing/exporting error 0X80040600 and that it had to stop, try again later. About 1/2 of the file is in csv format, which corresponds to when the error message appears. I'm trying to create this file so that I can import my contacts into Google account. The reference to Express is that I have done this before with Express with no problems. Thanks. Error 0x80040600 (if that's the correct code) indicates a corrupt store - ergo - the PST file you are exporting from has a problem. If this is the case, the first order of business would be to fix your PST file by running ScanPST on the PST file. (Since you say this is a new computer - is it correct to assume that the PST file being used in this case was created by Outlook '2007 or was it migrated from a previous version of Outlook?. If you migrated from a previous Outlook version - how was the data originally populated?) This is also a very good example of why it is extremely important to provide "exact" information (particularly complete error messages) and not something paraphrased when posting a problem resulting in getting an answer/possible solution will be a whole lot faster. Karl ___________________________________________________ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com >> > I have Vista Home and Outlook 2007 on a new computer. I can't >> > export my contacts when I use the import/export function in the file [quoted text clipped - 22 lines] > Express with no problems. > Thanks.
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