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MS Office Forum / Outlook / Contacts / March 2008Importing contacts
I am trying to import contacts into Outlook 2007. I have tried importing them using both CSV and Excel file types. No matter which file type I use, Outlook crashes and the error simply states that Outlook has encountered a problem and must close. I have reduced the number of contacts I am attempting to import and that still hasn't corrected the problem. I even selected a limited number of categories to import and it still crashed. These are personal contacts that I had at my previous employer. I don't have any other method of trying to import them. > I am trying to import contacts into Outlook 2007. I have tried > importing them using both CSV and Excel file types. No matter which [quoted text clipped - 5 lines] > contacts that I had at my previous employer. I don't have any other > method of trying to import them. In what format are they that you believe you need to import them?  SignatureBrian Tillman [MVP-Outlook] > > I am trying to import contacts into Outlook 2007. I have tried > > importing them using both CSV and Excel file types. No matter which [quoted text clipped - 7 lines] > > In what format are they that you believe you need to import them? I received them in an Excel format and I do not have the pst file. I was not running Outlook on this computer previously, so I have no contacts in Outlook. Do any contacts get imported at all prior to the error being encountered or is the issue "immediate"? Are there any addins installed related to contact processing? If you are simply getting the message indicated with no other errors previously, the first step would be to run the Office Diagnostics to make reduce the chances that there is a configuration problem with your Outlook installation. If you have any 3rd party addins installed - disable or uninstall them to see if the issue goes away. If that doesn't resolve the problem, run ScanPST to eliminate any issues with the PST file itself (assuming of course that you are trying to import to a contact folder in a PST file). Karl ___________________________________________________ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com >> > I am trying to import contacts into Outlook 2007. I have tried >> > importing them using both CSV and Excel file types. No matter which [quoted text clipped - 11 lines] > not running Outlook on this computer previously, so I have no contacts in > Outlook. Thanks for the reply, Karl. And I tried each of your suggestions. I actually ran Office diagnostics yesterday and it found no problems. I checked the add-ins and found one 3rd party add-in running and I disabled it. Outlook still crashed when I tried to import the contacts. I then disabled all add-ins and tried importing and it crashed yet again. I ran ScanPST and it did repair some errors. However, upon trying to import again, same result. If you have any other ideas I would be glad to try them. I am trying to avoid having to manually enter 487 contacts. Tom ______________________________________ > Do any contacts get imported at all prior to the error being encountered or > is the issue "immediate"? Are there any addins installed related to contact [quoted text clipped - 32 lines] > > not running Outlook on this computer previously, so I have no contacts in > > Outlook. > Thanks for the reply, Karl. And I tried each of your suggestions. I > actually ran Office diagnostics yesterday and it found no problems. I [quoted text clipped - 5 lines] > other ideas I would be glad to try them. I am trying to avoid having > to manually enter 487 contacts. If this were to happen to me, I'd start with fresh PST, make it the delivery location, copy the data from the old PST (not using import/export, of course), then import the csv file. SignatureBrian Tillman [MVP-Outlook] You didn't answer whether this was occurring immediately or sometime thru the import process. If it's immediate, instinct would say there is something wrong with the configuration. There is one problem with add-ins and that is that just "disabling" it does not mean that it has not caused an issue purely by the files that it originally installed/replaced (all depends on the addin, it's age, and whether or not it acts on contacts and if so, all contacts or just those in the default contact folder). Would also check to see if the version of this addin is up-to-date for O'2007. Brian's suggestion is certainly one that is valid but to simplify things - would just create a new PST and import directly to it just to see if things work as the first step. Then proceed to the full suggestion first. If you can ultimately import to the new default folder as per Brian's suggestion - than it evidently was a PST issue - else you still have a configuration problem. Alternatively, if you have another machine that is "clean" - see if importing the same file works with no issues (my money would be that it would be successful). If it was successful, completely un-install whatever addin is present on the primary machine, run Office Diags to make sure all relevant files are back to where things should be and try importing again. Everything so far indicates a configuration issue since any time a "data type" error is encountered, it typically results in an MAPI error and not cause Outlook to shut down outright. On the other hand, a problem with a single DLL could easily cause the problem you describe. Karl ___________________________________________________ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com > Thanks for the reply, Karl. And I tried each of your suggestions. I > actually ran Office diagnostics yesterday and it found no problems. I [quoted text clipped - 54 lines] >> > in >> > Outlook.
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