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MS Office Forum / Outlook / Contacts / March 2008Outlook contacts are wrong when sending out e-mails
I have a user that everytime he sends an e-mail to me the e-mail address that pops up with the saved is my hotmail address. However he has manually went to the to: and selected my company address many times. and sent me e-mails. However when he sends me e-mails, without selecting the To: box and my company mail it goes to my hotmail account. > I have a user that everytime he sends an e-mail to me the e-mail address that > pops up with the saved is my hotmail address. However he has manually went to > the to: and selected my company address many times. and sent me e-mails. > However when he sends me e-mails, without selecting the To: box and my > company mail it goes to my hotmail account. That's because the two are kept in two totally different places - your hotmail address (which he obviously manually typed in at some stage) is kept in the *.nk2 file - the company address is in the Contacts. How can he delete only that .nk2 file with my hotmail address. And he can my company address by kept in the .nk2 file > > I have a user that everytime he sends an e-mail to me the e-mail address that > > pops up with the saved is my hotmail address. However he has manually went to [quoted text clipped - 5 lines] > hotmail address (which he obviously manually typed in at some stage) is > kept in the *.nk2 file - the company address is in the Contacts. > How can he delete only that .nk2 file with my hotmail address. When it comes up in the drop-down box, use the arrow keys to highlight and then just press "delete" > And he can my > company address by kept in the .nk2 file Only if he manually types it in in the "To" field. > How can he delete only that .nk2 file with my hotmail address. Gordon answered this one. > And he can my company address by kept in the .nk2 file I'll amend what Gordaon said on this one. All he needs to do it send you a message, whether he enters that address manually or by adding it from the Address Book interface. In fact, both addresses can be in the NK2 file simultaneously. He merely has to resolve them both (usually by sending a message to each).  SignatureBrian Tillman [MVP-Outlook] > I'll amend what Gordaon said on this one. All he needs to do it send you > a message, whether he enters that address manually or by adding it from > the Address Book interface. Ah. I didn't know that - I thought that the entries in the nk2 file only came from manually-typed addresses... thanks for that Brian!
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