If you view the COntacts folder in Phone List view (or any other Tbale view)
you can use the Field Chooser to make a New field. The Field chooser can be
found on the Advanced Toolbar. It has a New button on it. Make a Date field,
then drag it onto the table (eg beside the Company field header). You may
also want to turn on Enable Inline Editing.

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Here are some tips about how to post questions:
http://support.microsoft.com/?id=555375
Regards
Judy Gleeson
MVP Outlook
Trainer and Consultant
www.pragmatix.com.au
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> how do i create a column that will show the date of my last contact with a
> customer whether it's by phone, email or in person?