Showing Multiple Mailbox's Contacts Folders When Selecting Recipie

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CityofDenverITGUY - 14 Mar 2008 17:12 GMT

(Office 2003 Professional) I have a user who manages three mailboxes
simultaneously. When she goes to send mail, she wants to be able to select
contacts from any of the three mailbox's contacts folders. However, when she
selcts the dropdown "Show Names From:" she does not see the other mailbox's
contacts folders, only her own. She claims it used to show them all. Our
Exchange gurus did not help her so now I am appealing to the experts out
here...

She is an owner of all three mailboxes and has delegate permissions.

Help me be a hero to her!

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CityofDenverITGUY - 19 Mar 2008 18:56 GMT

Aww, come on now... Anybody? My hero status is becoming harder to attain.

> (Office 2003 Professional) I have a user who manages three mailboxes
> simultaneously. When she goes to send mail, she wants to be able to select
[quoted text clipped - 7 lines]
>
> Help me be a hero to her!

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Brian Tillman - 19 Mar 2008 20:07 GMT

> (Office 2003 Professional) I have a user who manages three mailboxes
> simultaneously. When she goes to send mail, she wants to be able to
[quoted text clipped - 7 lines]
>
> Help me be a hero to her!

Have her right-click one of the other Contacts folders and choose
Properties. Is there an "OUtlook Address Book" tab? If so, can she see and
check a box labeled "Show this folder as an e-mail Address Book" on that
tab? If so, have her do it, then stop and restart Outlook.

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Brian Tillman [MVP-Outlook]

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