>I am having the same issue. Thanks for the help, but can we get in plain
> English?
>
> Where is the Address Book icon and what is a QAT?
Thanks. Did that, but now whenever I try to insert an address using this
method, Word 07 crashes and an error message is sent to Mircosoft. Have not
been able to simply create a letter for a single contact with this method.
> >I am having the same issue. Thanks for the help, but can we get in plain
> > English?
[quoted text clipped - 4 lines]
> the Office button, above the ribbon. Click on the drop-down arrow to the
> right of the toolbar and add the Address book icon to it.
Gordon - 21 Mar 2008 09:25 GMT
> Thanks. Did that, but now whenever I try to insert an address using this
> method, Word 07 crashes and an error message is sent to Mircosoft. Have
> not
> been able to simply create a letter for a single contact with this method.
Then I suggest you post a message to microsoft.public.word.newusers with the
exact contents of any error messages you get...
ehm1217 - 21 Mar 2008 12:06 GMT
Thanks for suggesting the "new users" group, but I found the fix on my own.
Outlook needs to be set as the default profile for the address book to stop
the crashes.
Nearly 24 hours to get Office 2007 able to create a simple letter to a
contact. What an endorsement.
> > Thanks. Did that, but now whenever I try to insert an address using this
> > method, Word 07 crashes and an error message is sent to Mircosoft. Have
[quoted text clipped - 3 lines]
> Then I suggest you post a message to microsoft.public.word.newusers with the
> exact contents of any error messages you get...
Gordon - 21 Mar 2008 18:45 GMT
> Thanks for suggesting the "new users" group, but I found the fix on my
> own.
>
> Outlook needs to be set as the default profile for the address book to
> stop
> the crashes.
So why wasn't it? Outlook always makes itself the default email client on
install unless you tell Windows to use something else.
> Nearly 24 hours to get Office 2007 able to create a simple letter to a
> contact. What an endorsement.
Well not really - that would have happened in ANY version if Outlook was not
the default email client...
ehm1217 - 21 Mar 2008 20:16 GMT
Apparently it does not. Outlook is the only e-mail client installed on this
PC . I recently moved from Office 2003 to Office 2007. No other e-mail client
has ever been installed on this PC.
On this issue: When I added the address book icon to the Quick Access
Toolbar I was asked to select a profile when I first used the insert
function. Outlook was the only profile offered to select from. My point is,
until I ticked the check box on that window asking if the Outlook profile
should be the default I was getting the crashes.
Just reporting what I'm seeing... and what fixed it.
> > Thanks for suggesting the "new users" group, but I found the fix on my
> > own.
[quoted text clipped - 11 lines]
> Well not really - that would have happened in ANY version if Outlook was not
> the default email client...
Russ Valentine [MVP-Outlook] - 21 Mar 2008 21:59 GMT
Anytime you upgrade an Outlook version, you must create a new profile from
scratch before things will work. It has been ever thus. Upgrade
installations are not recommended.

Signature
Russ Valentine
[MVP-Outlook]
> Apparently it does not. Outlook is the only e-mail client installed on
> this
[quoted text clipped - 27 lines]
>> not
>> the default email client...
Russ Valentine [MVP-Outlook] - 21 Mar 2008 10:23 GMT
Verify that your Outlook and Word versions match. Specify how you configured
the Outlook Address Book and how it works in Outlook.

Signature
Russ Valentine
[MVP-Outlook]
> Thanks. Did that, but now whenever I try to insert an address using this
> method, Word 07 crashes and an error message is sent to Mircosoft. Have
[quoted text clipped - 10 lines]
>> the Office button, above the ribbon. Click on the drop-down arrow to the
>> right of the toolbar and add the Address book icon to it.