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MS Office Forum / Outlook / Contacts / March 2008

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My contacts do not appear in my address book

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Dean - 27 Mar 2008 02:42 GMT
I just switched computers.  I was using Outlook 2007 on my previous Windows
XP computer.  Now i am using Outlook 2007 on a Windows vista system.

I successfully transferred my emails and contacts to the new computer.  I
can see my contacts when i select contacts in the navigation pane on the
right of the screen in outlook.

However, i cannot search my contacts in two contexts. First, when i type a
name in the "search address books" bar on the top of the screen.  Nor can i
search my contacts when i push the "to" button in a new mail message.

I tried going to account settings > Address books and add or change an
address books.  Nothing seems to work.  I would prefer not to set up a new
windows profile if that can be avoided.

Any suggestions?
Michal [Outlook MVP] - 27 Mar 2008 10:46 GMT
> I just switched computers.  I was using Outlook 2007 on my previous Windows
> XP computer.  Now i am using Outlook 2007 on a Windows vista system.
[quoted text clipped - 12 lines]
>
> Any suggestions?

1. Go once again to Account Settings | Address Books and remove your address
book.
2. Restart Outlook.
3. Go to Account Settings | Address Books and add new Outlook Address Book.
4. Now ensure that the option "Show this folder as an e-mail Address Book"
is checked on in the contact folder properties on the "Outlook Address Book"
tab.

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Best regards,
Michal [Microsoft Outlook MVP]

http://www.codetwo.com
Share Outlook on the net without Exchange!

Russ Valentine [MVP-Outlook] - 28 Mar 2008 16:32 GMT
Most likely this will not work with Outlook 2007 since the option to remove
the service does not exist. User will most likely have to create a new
profile from scratch. They appear to have migrated their data incorrectly
and corrupted this profile.
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Russ Valentine
[MVP-Outlook]

>> I just switched computers.  I was using Outlook 2007 on my previous
>> Windows XP computer.  Now i am using Outlook 2007 on a Windows vista
[quoted text clipped - 23 lines]
> is checked on in the contact folder properties on the "Outlook Address
> Book" tab.
Michal [Outlook MVP] - 31 Mar 2008 09:20 GMT
> Most likely this will not work with Outlook 2007 since the option to
> remove the service does not exist. User will most likely have to create
> a new profile from scratch. They appear to have migrated their data
> incorrectly and corrupted this profile.
Hm, right! I can't remove default Address Book in Outlook 2007. It was
possible in previous versions.

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Best regards,
Michal Bednarz [Outlook MVP]

http://www.codetwo.com
Share Outlook on the net without Exchange!

Russ Valentine [MVP-Outlook] - 31 Mar 2008 11:51 GMT
It's a bug that's been reported since the beta. Apparently it will not be
fixed.
Signature

Russ Valentine
[MVP-Outlook]

>> Most likely this will not work with Outlook 2007 since the option to
>> remove the service does not exist. User will most likely have to create a
>> new profile from scratch. They appear to have migrated their data
>> incorrectly and corrupted this profile.
> Hm, right! I can't remove default Address Book in Outlook 2007. It was
> possible in previous versions.

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