DUPLICATE CONTACTS FOLDERS BUT NOT SHOWN IN NAVIGATION PANE

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John Boy - 29 Mar 2008 12:49 GMT

I have reloaded XP SP2 and outlook 2003, I restored PST from a backup - had
some difficulties and redid the recovery couple of times but now OK except
that I have two "contacts" folders show up in address book one of which is
blank and comes up with an error message ... deleted or moved... the other is
correct. I want to remove the blank one (it sync's incorrectly with pda etc)
but only one "contacts" folder is listed in navigation pane (yes have been
through the help "remove a contacts folder" instructions) so have no real way
of removing it?

Help and thanks

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Gordon - 29 Mar 2008 13:38 GMT

>I have reloaded XP SP2 and outlook 2003, I restored PST from a backup - had
> some difficulties and redid the recovery couple of times but now OK except
[quoted text clipped - 9 lines]
>
> Help and thanks

Presumably you imported the pst file.
That's why the recommended procedure is NOT to import.
The quickest way out of this is to create a new mail profile and add the
existing pst file to it, making it the default location for mail delivery.
You can do all this through Control Panel-Mail.

HTH

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