Problem with the Contacts Folder - Error Msg when using

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Bubey - 27 Apr 2008 03:16 GMT

While using the Outlook Contacts Folder I keep
getting
a window pop up that says "A program is trying to
access
e-mail addresses you have stored in Outlook. Do
you want
to allow this?" I checked No and it won't go
away. I chose
5 minutes and it went away and came back. Any
idea what's
happening and how to repair it ?

Reply to this Message

Russ Valentine [MVP-Outlook] - 27 Apr 2008 11:33 GMT

It is the very well documented Email Security feature that was implemented
in Outlook 8 years ago. You must be running something very outdated to be
getting this prompt.
http://www.slipstick.com/outlook/esecup.htm

Signature

Russ Valentine
[MVP-Outlook]

> While using the Outlook Contacts Folder I keep
> getting
[quoted text clipped - 7 lines]
> idea what's
> happening and how to repair it ?

Reply to this Message

Bubey - 27 Apr 2008 19:22 GMT

Yes Russ, it is old. Microsoft Office Pro 2000.
I have used Outlook Exp but wanted to switch to
Outlook. It started up
fine the first time and I was able to import my
Outlook Exp
address book. Then the next time I started
Outlook up I got
the msg. I had to use Task Mgr to end the program,
it would
not close normally.
I thought it might have something to do with
Outlook
Exp, so I changed all settings to show Outlook.
I went to the link you gave me and tried all the
updates. MS Updates said they were already
installed. It shows I have
ver 9.0.8961 - SP3. Any more suggestions. Can't
afford an
upgrade of Office.

It is the very well documented Email Security
feature that was implemented in Outlook 8 years
ago. You must be running something very outdated
to be getting this prompt.
http://www.slipstick.com/outlook/esecup.htm

Signature

Russ Valentine
[MVP-Outlook]

> While using the Outlook Contacts Folder I keep
> getting a window pop up that says "A program is
[quoted text clipped - 6 lines]
> came back.
> Any idea what's happening and how to repair it ?

Reply to this Message

Russ Valentine [MVP-Outlook] - 27 Apr 2008 20:09 GMT

Suggest reading the article I posted so you can figure out which application
is causing the problem.

Signature

Russ Valentine
[MVP-Outlook]

> Yes Russ, it is old. Microsoft Office Pro 2000.
> I have used Outlook Exp but wanted to switch to
[quoted text clipped - 31 lines]
>> came back.
>> Any idea what's happening and how to repair it ?

Reply to this Message

Bubey - 28 Apr 2008 06:49 GMT

Well Russ, I reviewed your link and spent all day
reviewing
Microsoft and Goggle for help. The conclusion I
get is that
Microsoft caused the problem but isn't going to
issue a fix.
I found a page on MS titled; "Problem cause by
Microsoft Ofc
2000: consider upgrading". At whose expense?
They did say
that support was extended until 2009.
Is there anyway I can remove the offending updates
and take
my Outlook back to where it was, working? or Can
I just
completely remove it from my laptop and then
reinstall it and
not do the updates that caused the problem in the
first place.
Guess I'm getting old, I started using their
products in 1984,
but MS isn't what it used to be when it started
and they were
concerned about their customers.
___________________________________________________
Suggest reading the article I posted so you can
figure out which application
is causing the problem.

Signature

Russ Valentine
[MVP-Outlook]
_____________________________________________________

> Yes Russ, it is old. Microsoft Office Pro 2000.
> I have used Outlook Exp but wanted to switch to
[quoted text clipped - 15 lines]
> suggestions?
> I can't afford an upgrade of Office.

____________________________________________________

> "Russ Valentine [MVP-Outlook]"
> <russval@gmail.com>
[quoted text clipped - 16 lines]
>> Any idea what's happening and how to repair it
>> ?

Reply to this Message

Russ Valentine [MVP-Outlook] - 28 Apr 2008 11:46 GMT

Incorrect conclusion. Microsoft had to add the security measures. They are
not the cause of the problem.The cause of the problem is some application or
add-in you are running that is so outdated it has not kept up with any of
the current versions of Outlook. Only you know what else you are running on
your computer that might be trying to access Outlook.

Signature

Russ Valentine
[MVP-Outlook]

Well Russ, I reviewed your link and spent all day reviewing
Microsoft and Goggle for help. The conclusion I get is that
Microsoft caused the problem but isn't going to issue a fix.
I found a page on MS titled; "Problem cause by Microsoft Ofc
2000: consider upgrading". At whose expense? They did say
that support was extended until 2009.
Is there anyway I can remove the offending updates and take
my Outlook back to where it was, working? or Can I just
completely remove it from my laptop and then reinstall it and
not do the updates that caused the problem in the first place.
Guess I'm getting old, I started using their products in 1984,
but MS isn't what it used to be when it started and they were
concerned about their customers.
___________________________________________________
Suggest reading the article I posted so you can figure out which application
is causing the problem.

Signature

Russ Valentine
[MVP-Outlook]
_____________________________________________________
"Bubey" <catlov@earthlink.net> wrote in message
news:OkJx5OJqIHA.4376@TK2MSFTNGP06.phx.gbl...

> Yes Russ, it is old. Microsoft Office Pro 2000.
> I have used Outlook Exp but wanted to switch to
[quoted text clipped - 7 lines]
> shows I have ver 9.0.8961 - SP3. Any more suggestions?
> I can't afford an upgrade of Office.

____________________________________________________

> "Russ Valentine [MVP-Outlook]" <russval@gmail.com>
> wrote in message
[quoted text clipped - 14 lines]
>> came back.
>> Any idea what's happening and how to repair it ?

Reply to this Message

Bubey - 28 Apr 2008 15:28 GMT

By "add-in" do mean something I have added to
Outlook Exp or Outlook or just something on my
computer ? What is an add-in
as I don't usually add on something, My programs
are pretty basic ones. I'm not a gamer or you
tube, my space etc. How would I got about finding
what "add-in" is causing the problem ? Since the
msg says something is trying to access my "email
addresses" I would assume it has something to do
with either program.
Thanks in advance for all your help on this.
_____________________________________________________

Incorrect conclusion. Microsoft had to add the
security measures. They are
not the cause of the problem.The cause of the
problem is some application or
add-in you are running that is so outdated it has
not kept up with any of
the current versions of Outlook. Only you know
what else you are running on
your computer that might be trying to access
Outlook.

Signature

Russ Valentine
[MVP-Outlook]

Well Russ, I reviewed your link and spent all day
reviewing
Microsoft and Goggle for help. The conclusion I
get is that
Microsoft caused the problem but isn't going to
issue a fix.
I found a page on MS titled; "Problem cause by
Microsoft Ofc
2000: consider upgrading". At whose expense?
They did say
that support was extended until 2009.
Is there anyway I can remove the offending updates
and take
my Outlook back to where it was, working? or Can
I just
completely remove it from my laptop and then
reinstall it and
not do the updates that caused the problem in the
first place.
Guess I'm getting old, I started using their
products in 1984,
but MS isn't what it used to be when it started
and they were
concerned about their customers.
___________________________________________________
"Russ Valentine [MVP-Outlook]" <russval@gmail.com>
wrote in message
news:81F7AB31-CEB8-44E6-9691-0BF9E1DBFE7C@microsoft.com...
Suggest reading the article I posted so you can
figure out which application
is causing the problem.

Signature

Russ Valentine
[MVP-Outlook]
_____________________________________________________

> Yes Russ, it is old. Microsoft Office Pro 2000.
> I have used Outlook Exp but wanted to switch to
[quoted text clipped - 15 lines]
> suggestions?
> I can't afford an upgrade of Office.

____________________________________________________

> "Russ Valentine [MVP-Outlook]"
> <russval@gmail.com>
[quoted text clipped - 16 lines]
>> Any idea what's happening and how to repair it
>> ?

Reply to this Message

Brian Tillman - 28 Apr 2008 20:05 GMT

> By "add-in" do mean something I have added to
> Outlook Exp or Outlook or just something on my
[quoted text clipped - 6 lines]
> addresses" I would assume it has something to do
> with either program.

It could be something like Adobe Acrobat or one of the common zip programs.
If you click Tools>Options>Other>Advanced Options (if Outlook 2000 even has
that), there may be a coupld of add-in management buttons there. See what
you have.

Signature

Brian Tillman [MVP-Outlook]

Reply to this Message

Bubey - 29 Apr 2008 01:41 GMT

Thanks Brian.....I assume the
"click Tools>Options>Other>Advanced
Options....should be
done from Outlook ? Can't do that as the
original problem, the
box that says, "A program is trying to access
e-mail addresses
you have stored in Outlook. Do you want to allow
this?" comes
up and Outlook freezes so I can't get to the
tools.....

I have tried all day to restore to an earlier
point and none of
them would work. Thought maybe that would get rid
of my
problem.

Bubey <catlov@earthlink.net> wrote:

> By "add-in" do mean something I have added to
> Outlook Exp or Outlook or just something on my
[quoted text clipped - 9 lines]
> addresses" I would assume it has something to do
> with either program.

It could be something like Adobe Acrobat or one of
the common zip programs.
If you click Tools>Options>Other>Advanced Options
(if Outlook 2000 even has
that), there may be a coupld of add-in management
buttons there. See what
you have.

Signature

Brian Tillman [MVP-Outlook]

Reply to this Message

Brian Tillman - 29 Apr 2008 13:32 GMT

> Thanks Brian.....I assume the
> "click Tools>Options>Other>Advanced
> Options....should be
> done from Outlook ?

Yes.

> Can't do that as the
> original problem, the
[quoted text clipped - 4 lines]
> up and Outlook freezes so I can't get to the
> tools.....

See if this tool will point you to the add-in that's interfering:
http://www.mapilab.com/outlook/security/ . You can then uninstall the
add-in.

Signature

Brian Tillman [MVP-Outlook]

Reply to this Message

Bubey - 30 Apr 2008 14:54 GMT

Thanks guys for all you help. Problem solved.
After trying to go back to a good set point, I
tried to think
of what else in the way of a program I had that
might be
messing with Outlook. So I did a clean up of
programs I
hardly or never use. Didn't make any difference.
Then I
remembered I had loaded "Motorola Phone Tools" for
my
new cell phone. So I removed it and walla,
Outlook now
works. Haven't had time to contact Motorola and
find out
why it interferes. So for now until I solve this
mystery I can
just load and remove when needed.

Thanks again !

Bubey <catlov@earthlink.net> wrote:

> Thanks Brian.....I assume the
> "click Tools>Options>Other>Advanced
> Options....should be
> done from Outlook ?

Yes.

> Can't do that as the
> original problem, the
[quoted text clipped - 5 lines]
> up and Outlook freezes so I can't get to the
> tools.....

See if this tool will point you to the add-in
that's interfering:
http://www.mapilab.com/outlook/security/ . You
can then uninstall the
add-in.

Signature

Brian Tillman [MVP-Outlook]

Reply to this Message

Russ Valentine [MVP-Outlook] - 30 Apr 2008 21:42 GMT

I knew you'd find it eventually.

Signature

Russ Valentine
[MVP-Outlook]

> Thanks guys for all you help. Problem solved.
> After trying to go back to a good set point, I
[quoted text clipped - 41 lines]
> can then uninstall the
> add-in.

Reply to this Message