Yes, running stand alone PC (XP MCE sp2) with MS Office XP. I use Acronis
Backup to create an image of my entire partition about 3 weeks ago.
Yesterday, I attempted to sync my Treo 700w like I have hundreds/thousands of
times before -- with one exception. I had done a hard reset to return it to
factory specs. When connecting for the first time, I created a profile like
normal and allowed it to sync my calendar, contacts, etc.

The Treo 700w was empty, of course, and I expected Outlook to download all
contact information to it. Instead, it went the other way and deleted all
Outlook contacts, calendar, etc. -- even notes.

I've tried restoring a known good configuration several times using Acronis
Restore files/folders option. Put 'original' files for personal folders.pst.
Still no Outlook info.

Then I tried restoring other files/folders as well -- anything that even
remotely looked like it belonged to Outlook (i.e. application
data\microsoft\outlook as well as the \my documents\outlook mail\ folders).
STILL NO DATA.

I'm not that ignorant of computers, but obviously I'm missing something
either in where Outlook is programmed to look for my .pst files or between 3
weeks ago and now Outlook location preferences have changed. Doubtful, but I
just don't know.

I followed all the steps you hotlinked for me, but am still not able to
regain my contacts for my phone/outlook. Sure, I could do a complete
partition restore, but that's a bit overkill, don't you think?

What am I missing???

PS
If you're a MS employee, the link back to this forum using Hotmail does not
work. Returns only a blank, gray page.

Van