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MS Office Forum / Outlook / Contacts / May 2008

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Can't search for contacts

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Robert - 18 May 2008 15:39 GMT
Hi,  Just bought a new notebook computer and migrated to it by using Vista's
easy transfer after installing all of my programs.  I chose the option to
transfer all date, files and settings.  Using Office 2007.  My contacts are
in my contacts folder, but when I search for them, say from an email or the
search addresss book window in Outllook they are nowhere to be found.  How
can I correct this problem, please?

Robert
Russ Valentine [MVP-Outlook] - 18 May 2008 15:55 GMT
You cannot use WET with Outlook. It creates a corrupt profile. Create a new
Outlook profile from scratch and migrate your data to it correctly.

Signature

Russ Valentine
[MVP-Outlook]

> Hi,  Just bought a new notebook computer and migrated to it by using
> Vista's
[quoted text clipped - 7 lines]
>
> Robert
Robert - 18 May 2008 16:05 GMT
Good morning, Russ,

This response was helpful, but I'm not sure what the proper way to transfer
that data is.  I usually have just copied my pst file with no problems at
all, which I know is not the case for so many posts I read here.  Now I may
have the problem of keeping track of the emails and I've written and received
in Oulook over the last week.  More specific ideas would be helpful, please,

Robert

> Hi,  Just bought a new notebook computer and migrated to it by using Vista's
> easy transfer after installing all of my programs.  I chose the option to
[quoted text clipped - 4 lines]
>
> Robert
Russ Valentine [MVP-Outlook] - 18 May 2008 23:41 GMT
We do post that information every day. The file you need is your Personal
Folders file (*.pst) It's where all the mail, calendar, contacts etc are
stored.

Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Signature

Russ Valentine
[MVP-Outlook]

>
> Good morning, Russ,
[quoted text clipped - 23 lines]
>>
>> Robert
Robert - 19 May 2008 06:09 GMT
I'm really sorry if I sound dumb.   I'm just not getting this solved.  I
created a new profile.  Deleted the old.  Ran a Microsoft repair tool on the
.pst file and it corrected errors.  Pointed Outlook to the repaired .pst
file, but I still can't open contacts.  I read the 3 articles to which you
pointed.  I build my own computers and solve most problems on my own, but
this one is escaping me.

> We do post that information every day. The file you need is your Personal
> Folders file (*.pst) It's where all the mail, calendar, contacts etc are
[quoted text clipped - 31 lines]
> >>
> >> Robert
Russ Valentine [MVP-Outlook] - 19 May 2008 10:42 GMT
Provide sufficient detail on how you are connecting to this file and why you
can't open your Contacts.
Signature

Russ Valentine
[MVP-Outlook]

> I'm really sorry if I sound dumb.   I'm just not getting this solved.  I
> created a new profile.  Deleted the old.  Ran a Microsoft repair tool on
[quoted text clipped - 43 lines]
>> >>
>> >> Robert
Robert - 19 May 2008 16:06 GMT
Problem solved after following the directions you indicated.  Apparently my
computer wanted me to not only close and restart Outlook, but to do a reboot.
"Search address book" works fine now.  It didn't last night when I called it
a day.  Thanks for the help.  I really appreciate the time you take to reply
to all of the problems that get posted here.  I can usually find what I need
with a search in the database of past experiences from others.

Robert

> Provide sufficient detail on how you are connecting to this file and why you
> can't open your Contacts.
[quoted text clipped - 45 lines]
> >> >>
> >> >> Robert
 
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